Harender Singh

• Digital Marketing : Reached out to potential customers through Email,whats app and Social media marketing
• Technology development: Handled product Design and Backend Development
• B2B Operations : Day to day business operations
• Fund Raise : Reached out to Angel Network and VC,Pitching,follow up meetings,attended pitching events (raised total INR 1.4 CR )
• Vendor Management: Handled Vendor Contracts and payment for IT assets,Office space, Escrow partner and Technology/Cloud partner
• Account Management : Handled sales and purchase Invoices ,coordinated with Accounting firm for GST return,Balance sheet,TDS payments,Account Audit
• HR operations: Handled Recruitment,Onboarding,Background check,HR Policy,Payroll

• Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key
stakeholders.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect
development process from unforeseen delays and costs.
• Proposed and implemented system enhancements to improve performance and reliability of IT Services.
• Led and managed staff of 18 team members engaged in administering complex IT Services.
• Developed project plans identifying key issues, approaches and performance metrics.
• Designed, documented and executed maintenance procedures, including system upgrades and patch management.
• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers
for integrations.
• Managed and maintained integration environments at corporate headquarters and remote locations.

• Led team for software engineering services and supported key clients in development efforts, establishing
standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
• Discussed project progress with customers, collected feedback on different stages and directly addressed
concerns.
• Performed software testing to uncover bugs and troubleshoot issues prior to application launch.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Developed and maintained courteous and effective working relationships.

• Software development
• Software Support
• Onsite Saudi Arabia for production support

• Software development
• Software support

• Software Development
• Software Support
• Onsite at client Location Singapore