HARENDRA KUMAR
New Delhi
Summary
To get a job in an organization where I can work with full devotion and find a career where I can use and enhance my skills.
Overview
12
12
years of professional experience
1999
1999
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
HDB Financial services
08.2023 - 12.2024
- Handle Consumer loan, personal loan, digital products etc
Collection Team Leader
Adhikosh Financial Advisor Private Limited
11.2022 - 07.2023
- Handle Recovery and bucket personal loan, Business loan
Team Leader
Sarvayoni Adyah Property Pvt. Ltd.
08.2019 - 09.2022
- Handle Credit card Recovery
- HDFC, Axis, kotek bank
SR.Collection officer
HDB FINANCIAL SERVICES
12.2012 - 07.2019
- Handle HDFC credit card bucket 1,2,3
Education
Matriculation -
UP Board
Intermediate - undefined
UP Board
Graduation Pass - undefined
Jaunpur University
Skills
Challenge Acceptance
Roles And Responsibilities
- Responsible for handling big team size 18 team members.
- Daily audit to manage call quality improvement.
- Responsible for manage team shrinkage and attrition.
- Motivate to team for achieving daily basis targets.
- Handling disputes of customers.
Certifications Courses
- Debt recovery agent (DRA), Indian Institute Banking & Finance
- Hardware, Networking, IANT Computer course, Delhi
Personal Information
- Father's Name: Mr. Ujagir Ram
- Date of Birth: 08/01/83
- Nationality: Indian
- Marital Status: Married
Timeline
Assistant Manager
HDB Financial services
08.2023 - 12.2024
Collection Team Leader
Adhikosh Financial Advisor Private Limited
11.2022 - 07.2023
Team Leader
Sarvayoni Adyah Property Pvt. Ltd.
08.2019 - 09.2022
SR.Collection officer
HDB FINANCIAL SERVICES
12.2012 - 07.2019
Intermediate - undefined
UP Board
Graduation Pass - undefined
Jaunpur University
Matriculation -
UP Board