Hi, I’m
Haresh I P
Elevator Experts
CHENNAI,Tamil Nadu
Summary
Having 22 years of elevator Industry experience in working with multinationals and Indian cooperates into manufacturing of elevator, R&D, global software center documentation, global engineering center, global quality, Business Demand in IT. Presently managing a competence center in Business IT operation from India in a European MNC.
Engaging and working with business stakeholders’ hand in hand and support with their needs by analyzing data and possible business solution or environment to perform at the best.
Overview
19
years of professional experience
3
Mechanical Engineering Education
3
Languages
1
Best Project manger Award
1
MD - Award from Hitachi Elevators
1
PMP - Course completed certified
Work History
KONE Corporation, Chennai
DGM -Demand-Business IT
2021.04 - Current (3 years & 5 months)
Job overview
- Played Leadership role, drove thought leadership, solution development and new business development, working with enterprise IT demand area
- Seasoned people manager with vast experience in hiring talent, setting up globally distributed pools of techno crafts, PMs, RMs and technical managers.
- Build team (KONE internal) for KONE corporation in India with 35+ HC with Solution designers and Business analysts. Recruited top talent to maximize profitability.
- Handled KONE IT functions in Demand interface of Technology solution, Corporate function, Delivery Solution, Marketing sales and marketing and customer solution and maintenance.
- Developed strong communication and organizational skills through working on group projects.
- Acted Program leader in group projects, delegating tasks and providing feedback.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Cultivated interpersonal skills by building positive relationships with global stake holders and vendors.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Diversity & Inclusion in the team. Developed and implemented new programs based on leading inclusion and diversity practices using project management principles.
- Competence development community development are non functional focus area.
- Agile, Lean implementations in all functions. Attended Agile ceremonies, demos and production proving activities.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Led cross-functional teams to successfully complete IT projects globally for KONE.
KONE Corporation, Chennai
Delivery Manager IT
2018.04 - 2021.05 (3 years & 1 month)
Job overview
- Build team (KONE internal) for KONE corporation in India for End to end Solution creation, application development and service management responsibility with 15+HC
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Trained new hires to perform cross-training exercises with experienced workers.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Contacted suppliers and vendors about issues with deliveries or products. Negotiated labor contracts with general contractors and subcontractors.
- Developed strategic growth plans to increase sales and deliveries across Global business area.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks. Worked with technical resources to conduct root cause analysis and prevent future issues.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Collaborated closely with customers to share information about available products and services, increasing utilization and delivery effectiveness.
- Tribe based team management for 15+application related to , Manufacturing, Sourcing, Project management, Installation.
- Handled and supported more than 4000+key users globally.
- Process development for effective roll out and service management
- Collaborated with solutions and support for manufacturing and supply chain management.
- Developed and maintained knowledgeable and productive team of employees.
- Managed resources effectively to avoid unnecessary delivery delays.
- Integrated new technologies and best practices to improve product delivery management.
- Developed customer loyalty programs to increase customer satisfaction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Complied with safe operating practices and assessed operational procedures against best practices.
KONE Elevators India Pvt limited, Chennai
Senior Quality Manager
2016.01 - 2018.04 (2 years & 3 months)
Job overview
- Build quality team in India for Indian Supply Unit to Support Quality of products after delivery.
- Reduced COPQ from 38%to 4% in all Indian supply line delivery.
- Monitored product standards and quality-control programs from R&D of products to dispatch management function. Reviewed production processes and identified potential process issues.
- Implemented new methods in return material analysis for CA.
- Audited and monitored purchasing, sourcing, pricing , inventory and backlog operations efficiently.
- Closely worked with Finance team to arrest cash leakage and budgeting in this tenure.
- Oversaw management, routing and data input of bills of materials, ECOs, ECRs and ISO documents.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
- Created data models to support decision-making processes.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Deployed predictive analytics models to forecast future trends.
- Managed supplier development efforts through engineering design, technical producibility, manufacturing reviews and development of solutions.
- Identified and matched potential suppliers by applying automated enabling technologies tools for Advanced Logistics and information processing to procure obsolete or hard to find parts.
KONE corporation, Chennai
Senior Manager - Global Documentation
2010.04 - 2015.12 (5 years & 8 months)
Job overview
- Build shared service team (KONE internal) for KONE corporation in India with 22+ HC.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Created and optimized records in PDM strategies to coordinate and protect information.
- Completed field visits to monitor customer experience with Elevator, escalator and building door products and documentation.
- Interviewed software engineers, support staff and quality assurance personnel to understand functionality for documentation needs.
- Monitored project progress, identified risks and took corrective action as needed.
- Lean projects handling and measurements.
- Developed and rolled out ( FINLAND, USA, CHINA, and INDIA) new application for Global documentation project portfolio management.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Staffing argumentation, SLA, SOW and legal area workouts with vendors for documentation.
- Managed technical documentation flow of engineering, project management and construction activities.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
KONE Corporation, Chennai
Quality Manager
2007.05 - 2010.03 (2 years & 10 months)
Job overview
- Build team of 10 HC quality engineers for supporting Supply operation Finland and Supply Operation Italy
- All quality related challenges were dealt with designed reaction time. Scope is checking and managing quality before and after delivering material to site .
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Created Global Quality process framework to reduce the COPQ & improve the COT on delivery.
- Build robust team with competent Quality resources to reduce COPQ in two geographies.
- Closely worked with R&D, Engineering, Global software center, GSS and Finland R&D.
- SAP, FLCAD, EDMS, technical documents are tools mainly used.
- Improved quality processes for increased efficiency and effectiveness.
- Established and tracked quality department goals and objectives.
- Specified quality requirements of raw materials with suppliers.
- Reported production malfunctions to managers and production supervisors.
KONE Elevator India Private Ltd, Chennai
Design Engineer - Product Development
2004.02 - 2007.04 (3 years & 2 months)
Job overview
- Performed tasks related to designing non standard elevator for customers ,product life cycle management, component design, BOM creation, new product design and cost reduction
- Drafted documentation detailing design requirements and technical specifications.
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Developed high-quality engineering designs and plans to meet industry standards.
- Trained and mentored junior engineers, providing guidance and direction.
- Created detailed reports on engineering activities and findings.
- Worked with fabricators to test prototypes and develop production processes.
Education
Board of Technical Education Kerala , Pandalam
Diploma in Mechanical Engineering from Mechanical Engineering
1994.06 - 1997.05 (2 years & 11 months)
Skills
Delivery management
undefinedTimeline
DGM -Demand-Business IT
KONE Corporation
2021.04 - Current (3 years & 5 months)
Delivery Manager IT
KONE Corporation
2018.04 - 2021.05 (3 years & 1 month)
Senior Quality Manager
KONE Elevators India Pvt limited
2016.01 - 2018.04 (2 years & 3 months)
Senior Manager - Global Documentation
KONE corporation
2010.04 - 2015.12 (5 years & 8 months)
Quality Manager
KONE Corporation
2007.05 - 2010.03 (2 years & 10 months)
Design Engineer - Product Development
KONE Elevator India Private Ltd
2004.02 - 2007.04 (3 years & 2 months)
Board of Technical Education Kerala
Diploma in Mechanical Engineering from Mechanical Engineering
1994.06 - 1997.05 (2 years & 11 months)
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