Haresh Jakkar
Senior Network Engineer
Mumbai
Summary
Having more than 6 years of experience in Networking domain, including hands on experience in switching, routing, security and wireless technologies , Forward-thinking Network Engineer specializes in adapting business networks to emerging work realities. Provides secure connectivity for dispersed and cloud-based workforces through careful implementation of VPNs and user management tools. Builds large-scale, flexible networks designed to adapt to changing global business realities.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Senior Network Engineer
Teleperformance
Mumbai
06.2022 - Current
- Responsible for supporting and optimizing large scale, complex, high-performance network, across global footprint.
- Daily task includes provides resolution for incident , request, problem and service outages tickets by analyzing network functions and evaluating services provided.
- Setting up configuration change such as vlan , trunk , port-channel , port -security , ios upgrade/downgrade on different catalyst and Nexus switches .
- Perform ISP link failover changes over SDWAN fabric through Vmanaged .
- Advertising routes through BGP,OSPF , VRF according to client requirement on Cisco ASR routers .
- Performing policies creation/changes and IOS upgradation on Cisco ASA firewall .
- Perform wireless access point configuration , troubleshot wireless issue through cisco controller .
- Analyze monitoring alert from tool SolarWinds , Splunk , Logic monitor and SDWAN Talari .
Network Administrator
Aptus Software Labs Pvt Ltd ( Client - Galderma )
Bangalore
03.2021 - 05.2022
- Worked with global team to manage operation of multiple customers with multiple shift operation.
- Performed switching technology administration including VLANs, inter-VLAN routing, trucking, port aggregation & link negotiation.
- Performed configuration of polices for Forficate firewall through FortiManager
- Performing policies creation/changes and IOS upgradation on Juniper SRX firewall .
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Performed configuration and troubleshooting issues related to Cisco Meraki switches .
- Performed access point configuration and troubleshot wireless issue through Cisco Catalyst 9800 Series Wireless Controllers.
- Performed configuration of Zscaler tunnel and troubleshoot issue with Zscaler tunnel.
- Analyze monitoring alert by using tool SolarWinds , Forti analyzer Zscaler admin portal.
Senior Network Engineer
SM2 Infotech ( Client - Sony Pictures Network India )
Mumbai
01.2019 - 10.2020
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
- Backed up support desk team to handle user problems and technical concerns.
- Liaised with dispatch personnel to optimize skill distribution and minimize service lag times through careful engineering triage.
- Handle issue related to LAN , inclusive vlan , port -channel , trunk port -security , ios upgrade , VTP , STP and static routes changes.
- Performed and troubleshoot issue related to Cisco ISE.
- Performed cisco access point configuration and troubleshoot WiFi issue through WLC 5520.
- Responsible to maintain relevant documentation for new and improved process .
- analyze monitoring alert by using tools like Hawkeye, PRTG , Colasoft.
Network Engineer
DC Technologies ( Client - Deloitte Touche Tohmastsu India )
Mumbai
08.2017 - 12.2018
- Provided network support services for devices such as switch , proxy, routers, WLC and other hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Troubleshot complex multi-vendor network service provider issues.
- Performed access point configuration , troubleshoot wireless issue through Cisco Catalyst 5520 Series Wireless Controllers.
- Work with different stack holders to ensure that agreed service levels are met providing escalation as appropriate
- Co-ordinate with different ISP for MPLS , Internet , P2P link related issue.
- Performed url filtering , security polices modification , end user polices access rules modification on Bluecoat proxy as per client request .
- Performed configuration changes on IP phone with CUCM.
- Performed changes on windows radius, DHCP and AD server intermediately .
- Work with different stack holders to ensure that agreed service levels are met providing escalation as appropriate.
Network Engineer
Synoptics Technologies Pvt Ltd
Mumbai
12.2016 - 07.2017
- Provided network support services for devices such as modem, routers, and firewall hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Monitoring all network devices through Nagios XI ,Cyberoam Central Console .
- Create IPSEC VPN between client sites across India to Data Center through Cyberoam Central Console.
- Driving quality into metrics on generated report, including measurement of issues, network capacity, vendor equipment/failures analysis, and network performance, as well as continual assessment of quality and effectiveness of network monitoring and alerting.
- Co-ordinate with different ISP for link related issues.
- Installation routers and ISP link on different sites as per client requirement .
- Create documentation related to network changes , ip address , network capacity report .
Education
Bachelor of Engineering - Electronic And Telecommunication
Theem College of Engineering,
Mumbai 08.2012 - 08.2016
HSC - Electronic Science And Technology
Ismail Yusuf College
Mumbai 08.2010 - 08.2012
SSC - School
Vidya Vikas Sabha Highschool
Mumbai 08.2000 - 08.2010
Skills
Firewall management
Wireless communication design
Networking and routing protocol expertise
Strong troubleshooting skills
Remote work support
Enterprise WiFi management
Cisco switching expertise
Catalyst and Nexus familiarity
Routing protocol expertise
Timeline
Senior Network Engineer
Teleperformance
06.2022 - Current
Network Administrator
Aptus Software Labs Pvt Ltd ( Client - Galderma )
03.2021 - 05.2022
Senior Network Engineer
SM2 Infotech ( Client - Sony Pictures Network India )
01.2019 - 10.2020
Network Engineer
DC Technologies ( Client - Deloitte Touche Tohmastsu India )
08.2017 - 12.2018
Network Engineer
Synoptics Technologies Pvt Ltd
12.2016 - 07.2017
Bachelor of Engineering - Electronic And Telecommunication
Theem College of Engineering,
08.2012 - 08.2016
HSC - Electronic Science And Technology
Ismail Yusuf College
08.2010 - 08.2012
SSC - School
Vidya Vikas Sabha Highschool
08.2000 - 08.2010