Haresh Jakkar
Senior Network Engineer
Mumbai
Summary
Having more than 6 years of experience in Networking domain, including hands on experience in switching, routing, security and wireless technologies , Forward-thinking Network Engineer specializes in adapting business networks to emerging work realities. Provides secure connectivity for dispersed and cloud-based workforces through careful implementation of VPNs and user management tools. Builds large-scale, flexible networks designed to adapt to changing global business realities.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Senior Network Engineer
Teleperformance
Mumbai
06.2022 - Current
- Responsible for supporting and optimizing large scale, complex, high-performance network, across global footprint.
- Daily task includes provides resolution for incident , request, problem and service outages tickets by analyzing network functions and evaluating services provided.
- Setting up configuration change such as vlan , trunk , port-channel , port -security , ios upgrade/downgrade on different catalyst and Nexus switches .
- Perform ISP link failover changes over SDWAN fabric through Vmanaged .
- Advertising routes through BGP,OSPF , VRF according to client requirement on Cisco ASR routers .
- Performing policies creation/changes and IOS upgradation on Cisco ASA firewall .
- Perform wireless access point configuration , troubleshot wireless issue through cisco controller .
- Analyze monitoring alert from tool SolarWinds , Splunk , Logic monitor and SDWAN Talari .
Network Administrator
Aptus Software Labs Pvt Ltd ( Client - Galderma )
Bangalore
03.2021 - 05.2022
- Worked with global team to manage operation of multiple customers with multiple shift operation.
- Performed switching technology administration including VLANs, inter-VLAN routing, trucking, port aggregation & link negotiation.
- Performed configuration of polices for Forficate firewall through FortiManager
- Performing policies creation/changes and IOS upgradation on Juniper SRX firewall .
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Performed configuration and troubleshooting issues related to Cisco Meraki switches .
- Performed access point configuration and troubleshot wireless issue through Cisco Catalyst 9800 Series Wireless Controllers.
- Performed configuration of Zscaler tunnel and troubleshoot issue with Zscaler tunnel.
- Analyze monitoring alert by using tool SolarWinds , Forti analyzer Zscaler admin portal.
Senior Network Engineer
SM2 Infotech ( Client - Sony Pictures Network India )
Mumbai
01.2019 - 10.2020
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
- Backed up support desk team to handle user problems and technical concerns.
- Liaised with dispatch personnel to optimize skill distribution and minimize service lag times through careful engineering triage.
- Handle issue related to LAN , inclusive vlan , port -channel , trunk port -security , ios upgrade , VTP , STP and static routes changes.
- Performed and troubleshoot issue related to Cisco ISE.
- Performed cisco access point configuration and troubleshoot WiFi issue through WLC 5520.
- Responsible to maintain relevant documentation for new and improved process .
- analyze monitoring alert by using tools like Hawkeye, PRTG , Colasoft.
Network Engineer
DC Technologies ( Client - Deloitte Touche Tohmastsu India )
Mumbai
08.2017 - 12.2018
- Provided network support services for devices such as switch , proxy, routers, WLC and other hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Troubleshot complex multi-vendor network service provider issues.
- Performed access point configuration , troubleshoot wireless issue through Cisco Catalyst 5520 Series Wireless Controllers.
- Work with different stack holders to ensure that agreed service levels are met providing escalation as appropriate
- Co-ordinate with different ISP for MPLS , Internet , P2P link related issue.
- Performed url filtering , security polices modification , end user polices access rules modification on Bluecoat proxy as per client request .
- Performed configuration changes on IP phone with CUCM.
- Performed changes on windows radius, DHCP and AD server intermediately .
- Work with different stack holders to ensure that agreed service levels are met providing escalation as appropriate.
Network Engineer
Synoptics Technologies Pvt Ltd
Mumbai
12.2016 - 07.2017
- Provided network support services for devices such as modem, routers, and firewall hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Monitoring all network devices through Nagios XI ,Cyberoam Central Console .
- Create IPSEC VPN between client sites across India to Data Center through Cyberoam Central Console.
- Driving quality into metrics on generated report, including measurement of issues, network capacity, vendor equipment/failures analysis, and network performance, as well as continual assessment of quality and effectiveness of network monitoring and alerting.
- Co-ordinate with different ISP for link related issues.
- Installation routers and ISP link on different sites as per client requirement .
- Create documentation related to network changes , ip address , network capacity report .
Education
Bachelor of Engineering - Electronic And Telecommunication
Theem College of Engineering,
Mumbai 08.2012 - 2016.08
HSC - Electronic Science And Technology
Ismail Yusuf College
Mumbai 08.2010 - 2012.08
SSC - School
Vidya Vikas Sabha Highschool
Mumbai 08.2000 - 2010.08
Skills
Firewall management
Timeline
Senior Network Engineer
Teleperformance
06.2022 - Current
Network Administrator
Aptus Software Labs Pvt Ltd ( Client - Galderma )
03.2021 - 05.2022
Senior Network Engineer
SM2 Infotech ( Client - Sony Pictures Network India )
01.2019 - 10.2020
Network Engineer
DC Technologies ( Client - Deloitte Touche Tohmastsu India )
08.2017 - 12.2018
Network Engineer
Synoptics Technologies Pvt Ltd
12.2016 - 07.2017
Bachelor of Engineering - Electronic And Telecommunication
Theem College of Engineering,
08.2012 - 2016.08
HSC - Electronic Science And Technology
Ismail Yusuf College
08.2010 - 2012.08
SSC - School
Vidya Vikas Sabha Highschool
08.2000 - 2010.08
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