Dynamic Senior Operations Associate at Wolters Kluwer India Pvt. Ltd. with expertise in tax return review, client communication, and process optimization. Proven ability to lead and mentor teams, implement workflow improvements, and enhance service delivery through customer feedback analysis. Strong problem-solving skills, with a commitment to continuous improvement, and fostering collaborative team relationships.
Experienced Office Clerk with a solid background in administrative support and operational management. Skilled in organizing and prioritizing tasks, streamlining file management systems, and improving overall office efficiency. Recognized for maintaining the confidentiality of sensitive information, multitasking effectively across projects, and providing reliable support to colleagues and management.
Available upon Request.