Hari Ayappan
Bangalore
Summary
Extensive skilled Business Analyst with a proven ability to deliver value-added solutions that drive organizational success. Experienced in developing and implementing comprehensive BCP strategies to ensure the resilience and continuity of business operations. Proficient in conducting business impact assessments, risk assessments, and gap analyses to identify potential vulnerabilities and develop mitigation strategies. Skilled in designing and implementing robust crisis management frameworks, emergency response plans, and communication protocols. Strong ability to collaborate with cross-functional teams and proficient in utilizing project management software and tools to facilitate project planning, scheduling, and reporting. I am also adept at facilitating meetings, conducting presentations.
Overview
4
4
years of professional experience
5
5
Certification
6
6
years of post-secondary education
Work History
Business Analyst
TATA Consultancy Services
Bangalore
09.2020 - Current
- Conduct Business Process Analysis and identify critical issues for organizational Process based on the requirement
- Develop a roadmap for short and long-term work, manage prioritization, and monitor the work to meet the objectives
- Work with stakeholders to design the roadmap and measure production values ensuring cost-efficient processes
- Organized and updated strategies for managing crisis events to modernize and enhance approaches
- Devised and deployed training tools and business structures to help department leaders and liaisons develop and improve business continuity plans
- Analyze quantitative and qualitative data to boost the profitability
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Increased customer satisfaction by resolving [Product or Service] issues
- Managing reports and necessary documentation
Associate Software Engineer
Accenture
Bangalore
04.2017 - 04.2018
- Implement data integration solutions using ETL tools Informatica PowerCenter
- Data Formatting, Data Completeness Check and Data Accuracy Verification
- Data Integrity Testing
- Error Handling and Reporting
- Documentation
Education
MBA - Lean Operations And Systems
Christ University
Bangalore 05.2018 - 06.2020
Bachelors - Electronics Communication Engineering
Sri Krishna College Of Engineering And Technology
Coimbatore 09.2013 - 04.2017
Skills
- Ms office
- Tableau and SOL
- Strong oral and written communication skills
- Organizational skills
- Troubleshooting
- Project organization
- Relationship Development
- Team Management
- Risk Mitigation
- Business Impact Analysis
- Program Development
- Problem Resolution
- ISO 22301 Trained
Certification
- Microsoft Azure Administrator (AZ-104)
- Microsoft Azure Fundamentals (AZ-900)
- IBM Cognos Descriptive Analytics
- Cross Functional Decision Making
- Lean Six Sigma Green Belt
Accomplishments
- Top ratings and consistent performance throughout career.
- Awarded and Recognized by TCS CIO, for Data Management Excellence.
- Bagged multiple internal awards for my collaboration.
Timeline
Business Analyst
TATA Consultancy Services
09.2020 - Current
MBA - Lean Operations And Systems
Christ University
05.2018 - 06.2020
Associate Software Engineer
Accenture
04.2017 - 04.2018
Bachelors - Electronics Communication Engineering
Sri Krishna College Of Engineering And Technology
09.2013 - 04.2017
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