HARI DEV KAMAT
New Delhi
Summary
Results-driven sales and operations professional with over 2 years of experience in B2C sales and operational coordination. Specializes in managing customer relationships and overseeing processes to ensure timely outcomes and data accuracy. Focused on enhancing customer experiences through cross-functional collaboration and effective communication, while driving operational efficiency and building strong partnerships.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Operations & Customer Relations Executive | Sales Support
INME Private Limited
03.2024 - 06.2026
- Managed B2C customer communication and supported families throughout the enrollment and program journey.
- Coordinated operational processes including departures, arrivals, participant data management, and documentation.
- Maintained accurate records through CC file preparation and participant information verification.
- Conducted parent coordination for medical declarations, special requirements, and operational updates.
- Managed feedback collection, follow-ups, and post-program communication.
- Collaborated across teams to ensure smooth execution, timely communication, and an improved customer experience.
Freelancing in Event Operations
- Operated as freelance event operations and customer experience associate for large-scale live events in Delhi & Gurgaon.
- Facilitated execution of high-footfall events including Diljit Dosanjh Live Concert, Sonu Nigam Concert, and Women’s Premier League (WPL).
Education
Higher Secondary Education -
Central Board of Secondary Education (CBSE)
DelhiBachelor of Arts (B.A.) - English Honours
University of Delhi - School of Open Learning (SOL)
Delhi01-2027
Skills
Customer relationship management
Customer engagement
Client onboarding
Customer service
Sales assistance
Operations coordination
Process management
Data management
Spreadsheet proficiency
Team collaboration
Presentation skills
Timeline
Operations & Customer Relations Executive | Sales Support
INME Private Limited
03.2024 - 06.2026
Freelancing in Event Operations
Bachelor of Arts (B.A.) - English Honours
University of Delhi - School of Open Learning (SOL)
Higher Secondary Education -
Central Board of Secondary Education (CBSE)
Strength Training
Dedicated to maintaining physical fitness and wellness through daily strength and conditioning.