Insightful DevOps trained Digital associate with two years of expertise in AWS cloud for Amazon GEN-AI, vendor management, and process script handling and upgrades.
Relevant Coursework: AWS- Amazon web service (cloud), DevOps and cloud (Azure DevOps ) , Prob & Stat in CS (Python), Machine Learning Basic (Udemy), Team Management—Developing (Udemy)
Overview
3
3
years of professional experience
1
1
Certification
Work History
Vendor Management Lead
Amazon Development Center
Chennai
02.2023 - 11.2024
Leading 500+ Headcounts for the content moderation process and maintaining quality and production - process related and tool related support.
• Vendor onboarding, training, quality reports, daily production reports, IT support with the assistance of a technical staff, and troubleshooting of current systems.l.
Generating WBR and MBR – Business reports for the vendor teams.
Weekly Quality Report and Feedback.
Digital Associate
Amazon Development Center
Chennai
03.2022 - 11.2024
Work on defined set of instructions to collect ground truth data for the product development. Perform execution and report results accurately,Understand procedures and guidelines for new tasks / releases
Perform repetitive exercises based on the dynamic instructions without compromising on quality and Using software tools for data capture and comply with the processes of the organization on a daily basis
Be comfortable with capturing results, communicating and escalating failures and providing individual status reports and adhering to Productivity and Quality base lines.
Raising all failures/doubts related to the execution in the portal and closing the same as per the SLA’s Own the daily targets against internal and external dependencies
IT - Technical Lead Cloud Platform | Azure Development & Solution Architecting at NTIT - Technical Lead Cloud Platform | Azure Development & Solution Architecting at NT