Insightful DevOps trained Digital associate with two years of expertise in AWS cloud for Amazon GEN-AI, vendor management, and process script handling and upgrades.
Relevant Coursework: AWS- Amazon web service (cloud), DevOps and cloud (Azure DevOps ) , Prob & Stat in CS (Python), Machine Learning Basic (Udemy), Team Management—Developing (Udemy)
Overview
3
3
years of professional experience
1
1
Certification
Work History
Vendor Management Lead
Amazon Development Center
Chennai
02.2023 - 11.2024
Leading 500+ Headcounts for the content moderation process and maintaining quality and production - process related and tool related support.
• Vendor onboarding, training, quality reports, daily production reports, IT support with the assistance of a technical staff, and troubleshooting of current systems.l.
Generating WBR and MBR – Business reports for the vendor teams.
Weekly Quality Report and Feedback.
Digital Associate
Amazon Development Center
Chennai
03.2022 - 11.2024
Work on defined set of instructions to collect ground truth data for the product development. Perform execution and report results accurately,Understand procedures and guidelines for new tasks / releases
Perform repetitive exercises based on the dynamic instructions without compromising on quality and Using software tools for data capture and comply with the processes of the organization on a daily basis
Be comfortable with capturing results, communicating and escalating failures and providing individual status reports and adhering to Productivity and Quality base lines.
Raising all failures/doubts related to the execution in the portal and closing the same as per the SLA’s Own the daily targets against internal and external dependencies
HR Assistant at Employee Resource Center at Amazon Development Center Private Ltd IndiaHR Assistant at Employee Resource Center at Amazon Development Center Private Ltd India