Hari M
Hyderabad
Summary
Around 7 years of IT experience in Web/Application Analysis, Design, Development, Manual Functional Testing , Automation Testing and Performance testing and Support of various client/server applications using AWS, Scripting & Automation. Solid hands-on experience on various AWS components such as EC2, EMR, S3, Elastic Load Balancer, Auto Scaling, ECS, Cloud Watch, Security Groups, Lambda, Route 53, VPC, IAM, RDS. Strong working experience in scalability, high availability, Disaster Recovery, Cloud Infrastructure design, providing solutions on Cloud technologies and services. Extensive knowledge on Version control tools (Git, GitHub, GitLab) and Incident/Defect tracking tools (Service Now). Automated delivery pipeline from development to production environments, including the use of continuous integration. Strong in Unix Scripting & Testing Methodology including manual and automated testing. Knowledge on Openstack Environment Implementation and the architecture using API to integrate between multiple utilities (storage, Monitoring, computing, Authentication & Authorization.) Provided 24/7 on-call support for production releases, strong team player, good analytical skills. Excellent communication and interpersonal skills and analytical skills and highly motivated team player with the ability to work independently.
Overview
7
7
years of professional experience
Work History
Cloud Platform Engineer
CBRE
07.2021 - 12.2023
- Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.
- Hands - on experience with Amazon Web Services (AWS) components and its services - including but not limited to: Route53, VPC, RDS, EBS, S3, ASG’s, ELB’s, EC2’s, SNS, CloudTrail, and Cloud Watch.
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
- Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
- Used metrics to monitor application and infrastructure performance. Experience in providing various platform metrics to leadership.
- Provide regular status reports to management on application status and other metrics.
- Collaborate with management to improve and customize reports related to production support.
- Prioritize issues raised and resolve it accordingly. Provide regular status reports to management on application status and other metrics.
- Collaborate with management to improve and customize reports related to production support.
- Prioritize issues raised and resolve it accordingly. Coordinate escalation and resolution of major service issues.
- Report promptly to management and business partners regarding critical outages until resolution.
- Manage, collaborate, and coordinate with offshore team to support multiple applications using enterprise standards.
- Reviewed existing systems and made recommendations for improvements. Wrote and maintained custom scripts to increase system efficiency and performance time.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Managed and monitored installed systems and applications. Good knowledgeable with querying logging platforms such as Splunk, Kibana and Cloudwatch logs.
- Defined enterprise processes and best practices and tailored enterprise processes for applications and automated manual tasks using Unix Shell scripting and Python.
- Reduced mean time to repair application issues by 40% by streamlining hand-offs between teams via PagerDuty mobile app roll out to on call staff, mapping of API commands to Line of Business and Application Feature, implementation of Pager Duty multi-tiered escalation policies, and post reviews of incidents that occurred during weekly on call turnover meetings.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients and worked in 24x7 environment, handled all tiers of support issues and been on-call during weekends
- Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
- Participated in weekly review call's with Engineering teams for incident reviews and product improvement.
QE Engineer
Eurofins IT Solutions
05.2018 - 07.2021
- Developed application by following Agile methodology and Scrum method of project management
- Performed efficient delivery of code based on principles of Test-Driven Development (TDD) and continuous integration to keep in line with Agile Software methodology principles
- Creating the Test cases according to the business requirements
- Involved in creating the incidents by using TFS and MTM
- Experience in conducting the Sanity tests, Regression Tests, Risk based tests.
- Involved in Integration testing and participated in Bug bash before release application.
- Experience in conducting the API Automation Tests using Visual studio and Fiddler.
- Discussing with business product owners about the Backlogs of the application
- Worked on Agile process and worked within the scrum teams to reach the sprint goals.
Manual Tester and Associate Performance Tester
SAP Labs
09.2016 - 03.2018
- Involved in analysis of specifications from the client and actively participated in collaboration.
- Creating the workflow Test cases according to the business requirements.
- Experience in conducting the API Tests
- Discussing with business product owners about the Backlogs of the application
- Involved in creating the incidents by using BCP/JIRA Tool
- Creating and enhancing the scripts by using parameterization, correlation and debugging scripts
- Conducting baseline, load tests with multiple scenarios through Controller
- Prepared technical reports and documentation manuals for efficient program development.
Education
B.Tech - EEE
JNTUH
Hyderabad09.2015
Skills
- Operating Systems : Linux, Windows and MacOS
- Programming Languages : Python, PL/SQL, Shell
- Tools : PyCharm, PL/SQL Developer, Visual Studio, Postman
- Defect Tracking : JIRA, ServiceNow
- Amazon Web Services
- Software Development Standards
- Data Storage and Retrieval
- Strong Interpersonal and Communication Skills
- Agile/Scrum Methodology
- Analytical Thinking and Problem Solving
- Linux Environments
- Process Improvement and Project Management
Timeline
Cloud Platform Engineer
CBRE
07.2021 - 12.2023
QE Engineer
Eurofins IT Solutions
05.2018 - 07.2021
Manual Tester and Associate Performance Tester
SAP Labs
09.2016 - 03.2018
B.Tech - EEE
JNTUH
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