Achieved PAN india 2nd position for 360 Banking in ETRG RM category in FY 2017-18.
Accredited as PAN india TOP 5 th position for generating highest Trade fee for the regional category consistently in 2017 and 2018.
Top region in the Kerala zone for retail Forex income in every month in 2019 and 2020
Overview
14
14
years of professional experience
Work History
Relationship Manager
ICICI Bank
08.2022 - Current
Administrating activities for Fatag sales identifying training needs and measuring product penitration, Enhancing customer awareness and satisfaction to ensure productivity of 15 sales officers
Developed product documentation to communicate upcoming features and products to internal teams.
Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Relationship Manager
ICICI Bank
07.2015 - 08.2022
Sales and compliance activities for Trade and Forex, Giving training and providing awareness to branches about the importance of compliance part related to Trade and Forex.
Increasing Trade fee and Forex fee income and ensuring branch profitability.
Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Senior Sales Executive
Accel
02.2010 - 03.2015
Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))