HARIBANSH YADAV
Thane
Overview
9
9
years of professional experience
Work History
Team Leader
CSB bank
05.2024 - Current
- Manage on boarding and sales team of 15 members
- Recruitment, Training and quality feedback
- Dialer, data upload & data management
- Cross selling of Life insurance, General Insurance, FD, RD, CASA, credit card & Retail Assets
- Daily /weekly/Monthly review with team members to improve sales & service quality parameters
- Lead generation for Inward and outward remittances along with NRI casa reference
Team Leader
RBL Bank
08.2022 - 05.2024
- Manage on boarding and sales team of 30 members
- Up-selling of debit cards, cross-selling of credit card, Demat and trading account, fixed deposits, Recurring deposits etc
- Daily /weekly/Monthly dashboard for measuring sales, service and quality for team
- Recruitment, Training and quality feedback
- Run campaign align with product team and dialer management
- Escalation management
Assistant Manager (Video Banking Relationship Manager)
AU small finance bank
03.2021 - 07.2022
- Placed request for Cheque book, Debit card on video banking platform
- NEFT, RTGS, IMPS, FD on video banking platform
- New account opening trough Video KYC
- Portfolio management of 1995 customer
- Retails Assets & Cross Selling of LI, GI, and vehicles insurance
- Handling query & Escalations
- Star performer in the month of Jan 2022
- Maximum lead conversion for Auto Loan in Dec 2021 & Jan 2022
- Life Insurance premium topper in month of Feb 2022
Senior officer (VRM)
Yes bank Ltd
07.2019 - 03.2021
- HNI Client management
- Placed request for FD, debit card
- Cross selling of Credit card, Demat, Retail Assets
- Rewarded with SILVER CLUB Prize as best performer of the Quarter
- Topper in Growth of portfolio
- Maximum lead conversion for Auto Loan and Personal loan in 3rd quarter
Assistant manager
Kotak Mahindra Bank Ltd
08.2016 - 01.2019
- Welcome calling on new on-board credit card customers
- Worked in PLCC, NEFT, and Acquisitions retention department in credit card team
- Responsible for generation of revenues through sale of CASA and third-Party Products like (CPP, Insurance, )
- Handling query & Escalations
- Generates leads for Assets
- Topper in SQ
- Service Impact Award
- Maximum lead conversion (CASA)
- Maximum lead conversion (CPP)
Education
M.com Part 2 -
Mumbai01.2017
M.com Part 1 -
Mumbai01.2016
T.Y. B.com -
Mumbai01.2015
HSC -
Maharashtra01.2012
SSC -
Maharashtra01.2010
Skills
- Onboarding and orientation
- Leading team meetings
- People management
- Work Planning and Prioritization
- Team motivation
- Influencing skills
- Performance evaluations
- Performance improvement
Accomplishments
- Star performer in the month of Jan 2022
- Maximum lead conversion for Auto Loan in Dec 2021 & Jan 2022
- Life Insurance premium topper in month of Feb 2022
- Rewarded with SILVER CLUB Prize as best performer of the Quarter
- Topper in Growth of portfolio
- Maximum lead conversion for Auto Loan and Personal loan in 3rd quarter
- Topper in SQ
- Service Impact Award
- Maximum lead conversion (CASA)
- Maximum lead conversion (CPP)
Languages
- English
- Hindi
- Marathi
Personal Information
- Age: 28
- Date of Birth: 05/06/95
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Team Leader
CSB bank
05.2024 - Current
Team Leader
RBL Bank
08.2022 - 05.2024
Assistant Manager (Video Banking Relationship Manager)
AU small finance bank
03.2021 - 07.2022
Senior officer (VRM)
Yes bank Ltd
07.2019 - 03.2021
Assistant manager
Kotak Mahindra Bank Ltd
08.2016 - 01.2019