Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic

HARIBANSH YADAV

Thane

Overview

9
9
years of professional experience

Work History

Team Leader

CSB bank
05.2024 - Current
  • Manage on boarding and sales team of 15 members
  • Recruitment, Training and quality feedback
  • Dialer, data upload & data management
  • Cross selling of Life insurance, General Insurance, FD, RD, CASA, credit card & Retail Assets
  • Daily /weekly/Monthly review with team members to improve sales & service quality parameters
  • Lead generation for Inward and outward remittances along with NRI casa reference

Team Leader

RBL Bank
08.2022 - 05.2024
  • Manage on boarding and sales team of 30 members
  • Up-selling of debit cards, cross-selling of credit card, Demat and trading account, fixed deposits, Recurring deposits etc
  • Daily /weekly/Monthly dashboard for measuring sales, service and quality for team
  • Recruitment, Training and quality feedback
  • Run campaign align with product team and dialer management
  • Escalation management

Assistant Manager (Video Banking Relationship Manager)

AU small finance bank
03.2021 - 07.2022
  • Placed request for Cheque book, Debit card on video banking platform
  • NEFT, RTGS, IMPS, FD on video banking platform
  • New account opening trough Video KYC
  • Portfolio management of 1995 customer
  • Retails Assets & Cross Selling of LI, GI, and vehicles insurance
  • Handling query & Escalations
  • Star performer in the month of Jan 2022
  • Maximum lead conversion for Auto Loan in Dec 2021 & Jan 2022
  • Life Insurance premium topper in month of Feb 2022

Senior officer (VRM)

Yes bank Ltd
07.2019 - 03.2021
  • HNI Client management
  • Placed request for FD, debit card
  • Cross selling of Credit card, Demat, Retail Assets
  • Rewarded with SILVER CLUB Prize as best performer of the Quarter
  • Topper in Growth of portfolio
  • Maximum lead conversion for Auto Loan and Personal loan in 3rd quarter

Assistant manager

Kotak Mahindra Bank Ltd
08.2016 - 01.2019
  • Welcome calling on new on-board credit card customers
  • Worked in PLCC, NEFT, and Acquisitions retention department in credit card team
  • Responsible for generation of revenues through sale of CASA and third-Party Products like (CPP, Insurance, )
  • Handling query & Escalations
  • Generates leads for Assets
  • Topper in SQ
  • Service Impact Award
  • Maximum lead conversion (CASA)
  • Maximum lead conversion (CPP)

Education

M.com Part 2 -

Mumbai
01.2017

M.com Part 1 -

Mumbai
01.2016

T.Y. B.com -

Mumbai
01.2015

HSC -

Maharashtra
01.2012

SSC -

Maharashtra
01.2010

Skills

  • Onboarding and orientation
  • Leading team meetings
  • People management
  • Work Planning and Prioritization
  • Team motivation
  • Influencing skills
  • Performance evaluations
  • Performance improvement

Accomplishments

  • Star performer in the month of Jan 2022
  • Maximum lead conversion for Auto Loan in Dec 2021 & Jan 2022
  • Life Insurance premium topper in month of Feb 2022
  • Rewarded with SILVER CLUB Prize as best performer of the Quarter
  • Topper in Growth of portfolio
  • Maximum lead conversion for Auto Loan and Personal loan in 3rd quarter
  • Topper in SQ
  • Service Impact Award
  • Maximum lead conversion (CASA)
  • Maximum lead conversion (CPP)

Languages

  • English
  • Hindi
  • Marathi

Personal Information

  • Age: 28
  • Date of Birth: 05/06/95
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Timeline

Team Leader

CSB bank
05.2024 - Current

Team Leader

RBL Bank
08.2022 - 05.2024

Assistant Manager (Video Banking Relationship Manager)

AU small finance bank
03.2021 - 07.2022

Senior officer (VRM)

Yes bank Ltd
07.2019 - 03.2021

Assistant manager

Kotak Mahindra Bank Ltd
08.2016 - 01.2019

M.com Part 2 -

M.com Part 1 -

T.Y. B.com -

HSC -

SSC -

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HARIBANSH YADAV