Haribaskaran Ramasamy
Kovilpatti
Summary
To work in an evironment which encourages me to succeed and grow professionally wherel can utilize my skills and knowledge appropriately Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
2
2
years of professional experience
Work History
Head Waiter
ITC GRAND CHOLA
CHENNAI
01.2024 - Current
- Checked menus to ensure accuracy of prices, ingredients, and preparation methods prior to service periods.
- Provided assistance in resolving customer complaints in a professional manner.
- Greeted customers and escorted them to their tables.
- Trained new waiters on food service procedures and customer service standards.
- Inspected dishes before they were served for presentation and temperature accuracy.
- Maintained an accurate record of all orders taken by waitstaff.
Trainee Waiter
THE RAINTREE HOTEL
Chennai
06.2023 - 12.2023
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Participated in banquets or catering functions held outside restaurant premises.
- Assisted guests with making food and beverage selections.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Trainee Waiter
KINGDOM INDULGENCE
10.2022 - 01.2023
- Maintained cleanliness of work area throughout shift including counters, tables, floors.
- Stored cleaning materials properly after use.
- Participated actively in team meetings and training sessions.
- Followed safety procedures when handling hot plates or trays of food.
- Restocked side stations with necessary items such as sauces or condiments.
- Greeted customers and provided menus.
- Replenished supplies such as napkins, utensils, plates or other necessary items during meals.
Education
Diploma in catering and hotel administration -
Bell institute of hotel management and catering technology
01.2022
Skills
- Problem solving
- Decision making
- Upselling techniques
- Point of Sale (POS) system operations
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Head Waiter
ITC GRAND CHOLA
01.2024 - Current
Trainee Waiter
THE RAINTREE HOTEL
06.2023 - 12.2023
Trainee Waiter
KINGDOM INDULGENCE
10.2022 - 01.2023
Diploma in catering and hotel administration -
Bell institute of hotel management and catering technology
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