Haridas Dugaje
Nashik
Summary
Technology support professional with expertise in AWS and extensive experience in cloud and on-premises environments. Optimizing system performance and managing device deployments. Proven track record in facilitating transitions to cloud solutions and enhancing communication between technical teams and stakeholders. Experienced in driving performance improvements for mid-sized businesses and managing organizational changes that align with business objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Executive- Technology
Dehaat
Nashik
04.2025 - Current
- Managed file server infrastructure to ensure high availability and optimal performance.
- Monitored IT infrastructure operations, ensuring seamless day-to-day functionality.
- Coordinated with external vendors for hardware/software procurement and service-level agreements.
- Implemented security policies for file sharing and access control.
- Documented infrastructure changes and vendor interactions for audit purposes.
Executive - Technology Support
Accurate Background Business Processing
Mumbai
07.2024 - 03.2025
- Troubleshot complex hardware and software issues to ensure seamless executive operations.
- Managed essential tech systems while delivering targeted training to enhance team efficiency.
- Coordinated with vendors for timely tech support and collaborated with IT on cloud application issues.
- Led cross-functional teams to achieve high-quality results within tight timelines.
MAC Support
RENOVISION AUTOMATION PVT LTD
Mumbai
10.2023 - 07.2024
- Executed JAMF migration for macOS device management, facilitating seamless transition and integration.
- Managed MDM for macOS devices, ensuring adherence to security protocols and compliance standards.
- Configured JAMF settings to enhance device security and streamline application deployment.
- Maintained CI/CD pipelines to automate software deployment processes.
Systems Engineer
RCS TECH
Nashik
05.2022 - 11.2022
- Managed Linux server environments, implementing PXE for streamlined system upgrades.
- Led CentOS to Fedora upgrades, ensuring seamless transitions and enhanced performance.
- Automated OS installations and upgrades through PXE, reducing manual effort significantly.
- Troubleshot system issues promptly to minimize downtime during upgrade processes.
- Designed and executed testing protocols for hardware and software systems.
- Coordinated enhancements of existing databases while establishing new databases for initiatives.
Desktop Support Engineer
INFOCOM SYSTEM
Nashik
08.2021 - 04.2022
- Minimized downtime by resolving hardware and software issues through effective front-end support.
- Ensured optimal performance by maintaining and installing desktop systems across all devices.
- Addressed voice and data network connectivity issues to maintain stable performance.
- Collected and analyzed data to support operational planning and strategic decision-making.
Education
Bachelor of Science - COMPUTER SCIENCE
Savitribai Phule Pune University
Nashik04.2021
Skills
- Operating systems: RHEL, CentOS, Mint, Windows, macOS
- Cloud services: AWS EC2, S3, IAM
- Device management: JAMF, MDM
- Ticketing systems: ServiceNow, Zendesk, Jira
- Infrastructure support: System optimization, migrations, backups
- Networking: DHCP, DNS, cloud networking
- Technical support: Troubleshooting, maintenance, training
Websites
Certification
- AWS Solution Architect, Techno Kraft Training C Solution PVT. LTD.
- RedHat (RHCSA & RHCE), Techno Kraft Training C Solution PVT. LTD., TTS-47
Languages
English
First Language
Timeline
Senior Executive- Technology
Dehaat
04.2025 - Current
Executive - Technology Support
Accurate Background Business Processing
07.2024 - 03.2025
MAC Support
RENOVISION AUTOMATION PVT LTD
10.2023 - 07.2024
Systems Engineer
RCS TECH
05.2022 - 11.2022
Desktop Support Engineer
INFOCOM SYSTEM
08.2021 - 04.2022
Bachelor of Science - COMPUTER SCIENCE
Savitribai Phule Pune University
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