Summary
Overview
Work History
Education
Skills
Personal Information:
Affiliations
Languages
CTC Details:
Accomplishments
Certification
Declaration:
Timeline
CustomerServiceRepresentative
HARIHARABALAN RAMACHANDRAN

HARIHARABALAN RAMACHANDRAN

SCM/PROCUREMENT/FOUNDRY OPERATIONS LEAD/QUALITY/ INTERNAL AUDITOR/CATEGORY LEAD/CLIENT RELATIONSHIP
Coimbatore

Summary

Dynamic and performance-driven business professional with high integrity, a strong work ethic, and excellent leadership skills. Meticulous and resourceful Business Manager with a proven track record of successfully leading productive teams, controlling budgets, networking to drive growth initiatives, and implementing marketing strategies to maximize brand outreach. An organized and motivated individual, eager to apply time management and organizational skills in various environments. Actively seeking entry-level opportunities to expand skills while contributing to company growth. Take-charge professional with experience delivering executive support and team leadership in business operations. Dependable and detail-oriented, capable of managing multiple tasks and priorities. Broad experience encompasses office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and collaboration within teams.

Overview

23
23
years of professional experience
1
1
Certification

Work History

AGM of Operations, Procurement, Sourcing

M/s. Q and Q Solutions
Coimbatore
02.2018 - Current
  • As a techno-commercial professional, I possess extensive knowledge in the procurement of all categories of metallic and non-metallic products, fabrication, sheet metal, heat treatment processes, surface treatment, and supplier development.
  • I have experience in the development of metallic products in various material grades such as iron, steel, brass, and aluminum, utilizing a wide range of manufacturing and Non-metallic products development in the material grade of Polyamide 6, Polyamide 66, Polyamide 46, Polyurethane, Polystyrene HIPS,HDPE & LDPE.
  • Select the Suppliers through the Audit Check list and provide the parts.
  • Supplier Price Finalization and approval by me after Management approval.
  • Ensure the Foundry products through all aspects and get the products from Foundry with high quality of products both NPD and serial production.
  • Ensure the Material procurement with all the aspects passed like cost, lead time, delivery and quality of products with necessary documents
  • Handled all the Aluminum(GDC, PDC, LPDC & Sand Castings, brass, Steel, Iron & Ductile, Investment casting to procure all the parts from various foundry and plastic and rubber components
  • Handled the precision parts like Turn key products in Machining, Butterfly Valve assembly, Special HT Process like Nitriding(Liquid, Gas and Plasma, carburizing), all through Hardening, Vacuum Hardening, surface HT process(Like coating, Induction)
  • Various Customer Audit Followed with the vendors and approved as per the customer demand.
  • Consultant to the Foundries to express the strategy for their improvements in few foundries, the names are San precision, Impel Ferrocast, Harihar alloys, Bharathi Industries, PC sons, Sri Vari Ferrocast, Jwala Industries, Rajan Technocast, Universal technocast, Synergy, Amex iron and alloys.
  • Procure the material like Bar, Forging, investment casting, Pipes and Extrusion Aluminium profiles.
  • Oversaw the implementation of new technology solutions designed to streamline processes.
  • Level II NDT and do the all NDE Sources
  • Played a key role in internally driving the cross functional team to reach the business worth INR 8 Cr/month from beginning.
  • Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
  • Created policies and procedures for improved workflow processes.
  • Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Monitored inventory levels to ensure adequate stock was available at all times.
  • Prepared detailed reports outlining operational results on a regular basis.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Contributed to organizational strategic direction to improve products and services through QAP, CP, FMEA, PFD, MSA, SPC, DOE and Minitab Analysis.
  • Successfully improved employment turnover through creating incentive and training programs. Directed the operations and logistics of a multi-million dollar business. Managed day-to-day operations of a large staff in multiple Sources.
  • Prepared staff work schedules and assigned team members to specific duties. Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients. Forecasted customer demand to set prices or credit terms for goods or services.
  • Analyzed financial data to make informed decisions on cost savings initiatives.
  • Working with the RFQ's along with team and close it within the day.
  • Playing the role of ERP implementation to develop the software for Industry 4.0 .

Senior Manager in Foundry Operations, Quality

M/s. JS Auto cast india Foundry P Ltd
Coimbatore
05.2013 - 02.2018
  • Handling the Quality in process control and systematic approach like 7QC Tools, QAP, CTQ, SPC, DOE, Minitab analysis, Review Meeting, 5W2H, Gamba meeting, to reduce the rejections through the PPAP documents
  • Make the Quality planning to break the non conformance material in the inward inspection
  • Understand the planning of the next one week and the exhibit the control the rejection through PAP
  • Handling the Operations in Foundry through the PPC to improve the Metal and Mould Output to declare the sales value
  • Improve the Turnover from 5Cr to 280 Cr from 2012 to 2018
  • Accelerate the production through the systematic approach like LSA, Production Performance, Rejection control, FD, Daily, Weekly and Monthly Planning, Also planned for the yearly planning and derive the project if any need to installed like Power, new project of machines, in all 4M
  • The LMT was increased from 20T/Day to 112 T/Day and 500T/month to 2800T/Month
  • Well relationship with Customer and responded their needs for on time delivery through Key Account Marketing team
  • Good relationship with Machine shop and make the PPC
  • Played a key role in internally driving the cross functional team to procure the business for the business worth INR 22 Cr/month from 5Cr/month.
  • Identified areas of improvement within existing operations through process analysis and benchmarking studies.
  • Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
  • Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
  • Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
  • Created detailed reports on project progress for senior management review.
  • Directed cross-functional teams in developing innovative solutions to complex problems.
  • Established effective communication channels between different departments within the organization.
  • Leadership role in planning annual budgets for each department based on forecasted sales volumes. Worked cross-functionally with marketing, sales and finance departments. Delegated work to staff, setting priorities and goals.

Quality Asst-Head

M/s. PSG Foundry charitable Trust
Coimbatore
12.2011 - 04.2013
  • Handling the Quality Documents and Lab Documents.
  • Conducted Internal validation , Calibration, Rejection review Meeting, CAPA and Prepare the New production development plan through Gantt chart.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Analysis of the rejection and taken the root cause to eliminate such the wastage.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Take the ownership for the Laboratory for Chemical and Sand
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Senior Engineer/Assistant Manager

M/s. TECHNOCAST
Coimbatore
02.2010 - 11.2011
  • Taking care of the Development, PPC and Marketing coordinator.
  • Review the Schedule from the Marketing GM and Make the appropriate planning to meet the customer needs.
  • Established processes to monitor system performance and troubleshoot issues as needed.
  • Coordinated with cross-functional teams such as operations, sales and marketing to ensure alignment on product objectives.
  • Created project plans detailing scope, timeline, budgeting and resource allocation needs.
  • Collaborated with senior management on strategic planning initiatives related to technology investments.
  • Maintained relationships with external vendors and partners related to engineering initiatives.
  • Developed and implemented engineering strategies to ensure product quality, reliability, and cost targets were met.
  • Involving the QMS system and make it for the sustenance to meet the QMS and IATF 16949 requirements.
  • Participated in regular reviews of existing systems architecture in order to identify areas where improvements can be made.
  • Facilitated continuous improvement initiatives with successful changes affecting operations.
  • Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
  • Advised clients about engineering concerns for in-development projects.
  • Organized data and modeled information for use in key decision-making.
  • Created customer proposals and closed business deals.
  • Meticulously kept records of building rounds, engineering logs and data sheets.
  • Reviewed contractors' schedules and submission of shop drawings and samples.
  • Recommended design modifications to eliminate machine and system malfunctions.

Asst Manager/ Superintendent Engineer

M/s. Nelcast LTD
Chennai
01.2007 - 01.2010
  • Lab Activity and Melting department to ensure the chemical parameters to align with the customer standard.
  • Analyze the sand parameters to improve the quality
  • Daily maintain the Documents like SPC, PPAP and associate with MR
  • Taken the responsibility with production like Conventional and KW like Mould Production.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Resolved conflicts between team members in an effective manner.
  • Implemented new procedures or systems to improve efficiency within the organization.
  • Facilitated interdepartmental communication by attending meetings or providing updates.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Identified cost-saving measures that could be implemented without compromising quality standards.
  • Present the data infront of the Plant Directors in the Management review meeting.
  • Reviewed completed work to verify consistency, quality and conformance.

Supervisor/Incharge

M/s. Suguna Machine Works
Coimbatore
01.2001 - 01.2007
  • Learning the Moulding and Melting Process and make the Quality Plan for the Flake Graphite and Ductile iron.
  • Good Skill in Sand testing and Melting and Moulding output
  • Much Knowledge in Shell moulding and Shell Cores, Amine and Co2 cores
  • Document preparations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Implemented cost-cutting measures without compromising quality of services offered.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Reviewed completed work to verify consistency, quality and conformance.

Education

Bachelor of Engineering - Mechanical Engineering

Govt College of Technology
Coimbatore
11.2023

Diploma in Supply Chain Management(SCM). -

Indian Institute of Materials Management (IIMM)
Chennai
06.2022

NDT - Level II -

ULTRA INSTITUTE OF NONDESTRUCTIVE TESTING
COIMBATORE
04.2019

AutoCAD Level I - For Autodesk Product Study

V.R.E.T TRAINING CENTRE
COIMBATORE
09.2013

Diploma - Mechanical Engineering

CIT Sandwich Polytechnic College
Coimbatore

AMIE - METTALURGY

The Institute of Engineers(India) - IEI
Kolkata

Skills

  • MS Office
  • Analytical tool
  • Gantt Chart
  • Visualization Tool - MS Powerpoint, G-Slides, G-Sheets
  • Risk Mitigation
  • Operations Oversight
  • Quality Assurance
  • ERP - SAP
  • Strategic Planning
  • Strategic Planning and Execution
  • Process Improvements
  • Business Management
  • Performance Analysis
  • Cost Control
  • Schedule Oversight
  • Resource Allocation
  • Data Analysis
  • Data Management
  • Business Forecasting
  • Sales Tracking
  • Customer Service Management
  • P&L Management
  • Product Development
  • Supplier Monitoring
  • Sales Strategies
  • Cost Analysis and Savings
  • Waste Management and Reduction
  • Cross-Functional Team Management
  • Price Structuring
  • Revenue Growth
  • Process Development and Streamlining
  • Materials Planning and Logistics
  • Business Marketing
  • Sound Judgment
  • Performance Improvements
  • Systems Implementation
  • Operational Excellence
  • Business Analysis

Personal Information:

  • Date of Birth: 06/03/1982
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • Residential Address : 1/109, Mariamman Kovil Street, Chinniyampalayam, Coimbatore - 641062
  • Passport no and Expiry date : R4433985 & 09/10/2027

Affiliations

  • I able to catch the engineering field to take growth path to that organization.
  • Easily adopt the situation and take more ownership of anything to take a growth.
  • Team building and Work.
  • Some examples of individual development plans (IDPs) include improving communication skills, learning new technologies or software, developing leadership abilities, enhancing project management skills, or gaining industry-specific knowledge.
  • More interest on Industry 4.0
  • helps enhance strengths, improve mental health, and even heal relationships.

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner (A1)
A1

CTC Details:

  • Current CTC drawn : 18.4 LPA (INR)
  • Expected CTC : 24.0 LPA (INR)

Accomplishments

  • Best Planner and Executer in Operations at M/s. JS Auto Cast Foundry in 2017.
  • Best Sales Person at M/s. JS Auto Cast Foundry.
  • Best Learner in APQP and PPAP Documents at M/s. Nelcast LTD.
  • Received appreciation as the best performer during the tenure at JS Auto Cast from 2014 to 2018.
  • Awarded for “Dynamic Operational Excellence” by JS Autocast.
  • Acknowledged as the “Best Project Creator” by JS in 2016.
  • Recognized as the “Prince of Planning” by JS.
  • Achieved the Best Performance leading to high sales in 2022-23 at Q and Q Solutions.
  • Received a memento for accurate predictions in forecast working and contributing to the turnover improvement in 2022-23 from TFMC Global Chief.

Certification

  • Participated in Seminar for "METALLURGY FOR NON METTALLURGISTS" In 23rd Dec'22
  • Participated in Seminar for " Heat treatment techniques in 12th Jan'20

Declaration:

I hereby declare that all the information provided in this resume is true and accurate to the best of my knowledge. I understand that any misrepresentation may lead to disqualification or termination if employed.

Timeline

AGM of Operations, Procurement, Sourcing

M/s. Q and Q Solutions
02.2018 - Current

Senior Manager in Foundry Operations, Quality

M/s. JS Auto cast india Foundry P Ltd
05.2013 - 02.2018

Quality Asst-Head

M/s. PSG Foundry charitable Trust
12.2011 - 04.2013

Senior Engineer/Assistant Manager

M/s. TECHNOCAST
02.2010 - 11.2011

Asst Manager/ Superintendent Engineer

M/s. Nelcast LTD
01.2007 - 01.2010

Supervisor/Incharge

M/s. Suguna Machine Works
01.2001 - 01.2007

Bachelor of Engineering - Mechanical Engineering

Govt College of Technology

Diploma in Supply Chain Management(SCM). -

Indian Institute of Materials Management (IIMM)

NDT - Level II -

ULTRA INSTITUTE OF NONDESTRUCTIVE TESTING

AutoCAD Level I - For Autodesk Product Study

V.R.E.T TRAINING CENTRE

Diploma - Mechanical Engineering

CIT Sandwich Polytechnic College

AMIE - METTALURGY

The Institute of Engineers(India) - IEI
HARIHARABALAN RAMACHANDRANSCM/PROCUREMENT/FOUNDRY OPERATIONS LEAD/QUALITY/ INTERNAL AUDITOR/CATEGORY LEAD/CLIENT RELATIONSHIP