HARIHARAN
Summary
Proactive Bartender with extensive experience in high-volume environments, skilled in cash handling, inventory management, and crafting personalized drink recommendations. Deep knowledge of wine, beer, and spirits enhances guest satisfaction. Strong team player with a focus on delivering exceptional customer service and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
The Oterra Hotel
05.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Closed out cash register and prepared cashier report at close of business.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Barman
Blue Petal Hotel
11.2021 - 04.2022
- Developed strong knowledge of wine varietals, beer styles, and spirit characteristics to confidently answer guest inquiries and make suitable recommendations.
- Enhanced overall guest experience through attentiveness to special requests or dietary restrictions when crafting cocktails or recommending beverages.
- Collaborated with kitchen staff to expedite food orders for bar patrons while ensuring high-quality presentation standards were met.
Industrial Trainee
Club Mahindra
01.2021 - 04.2021
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Wrote reports and papers for various levels of technical users.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - B.Sc Catering Science And Hotel Management
CMS College Of Science And Commerce
Coimbatore, India03-2021
Skills
- Strong multitasking
- Inventory Management
- Team player attitude
- Reliability and punctuality
- Teamwork and Collaboration
- Guest Services
Certification
- Highest Upseller of the Month,The Oterra-February-2023
- Professional Bartender's Certificate , Flair Mania Bartending Academy-2024
Accomplishments
- Resolved product issue through consumer testing
- Used Microsoft Excel to develop inventory tracking spreadsheets
Languages
English
Hindi
Timeline
Bartender
The Oterra Hotel
05.2022 - 11.2023
Barman
Blue Petal Hotel
11.2021 - 04.2022
Industrial Trainee
Club Mahindra
01.2021 - 04.2021
- Highest Upseller of the Month,The Oterra-February-2023
- Professional Bartender's Certificate , Flair Mania Bartending Academy-2024
Bachelor of Arts - B.Sc Catering Science And Hotel Management
CMS College Of Science And Commerce
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