HARIHARAN ARUMUGAM

Krishnagiri

Summary

Experience of 6 years to obtain a position as a Basic VM L1 Support Engineer where I can utilize my technical skills and knowledge to provide excellent customer service and contribute to the success of the organization.

Overview

years of professional experience

Certification

Language

Work History

Senior System Engineer

M K AGROTECH PVT LTD

01.2022 - Current

Experience in installing, configuring, and troubleshooting VMware ESXI 8.0.3 and ESXI servers, with technical skills in vSphere 8.0.3
Proficient in adding data stores to ESX/ESXI servers to create and manage virtual machines (VMs), creating clusters, and managing cluster features such as high availability (HA) and distributed resource scheduler (DRS).
Experienced in configuring alarms and templates, creating and managing VMs, and installing VM tools. Skilled in performing clones, snapshots, cold and hot migrations, and Storage V Motion.
Install, configure, and manage Microsoft Hyper V on Windows Server Create, modify, start, stop, and delete virtual machines (VMs) Configure Generation 1 & Generation 2 VMs Allocate and optimize CPU, RAM, storage, and NICs for VMs Perform VM cloning, export, import, and replication
Configure Hyper V Failover Clustering Manage cluster nodes and cluster aware updating (CAU) Configure Hyper V Replica for disaster recovery Monitor and test VM failover and recovery scenarios
Server level backup and Folder level backup by using Veeam Backup and replication.
Creating NAS, increasing the storage, RAM for Servers and Raid configuration.
Communicating with HP & DELL Support team for hard and software issues.
Handling AD Server, File Server, SAP Server, Web server and Application server.
Installing ubuntu Server and applications like Python, GitHub & Basic software’s.
Installing Trellix agent and scanning and monitoring the systems.
Ability to learn and support new technologies to adjust to a dynamic work environment. Migrating cloud server to on-premises.
Installing monitoring agents for server and monitoring 24
7 by using (Site 24
7 Zoho tool)
Managed Windows patch deployment and security updates across endpoints using ManageEngine Endpoint Central, ensuring systems remained secure and compliant.
Deployed, updated, and uninstalled software packages centrally using Endpoint Central with minimal user disruption.
Scheduled and monitored automated patching cycles for Windows OS and third party applications.
Troubleshot failed patch installations and software deployment issues
Handling G-suit and O365 admin console. Crating the users and migrating the user’s backup Tng the users.

System Engineer

Fiem Industries Ltd.

01.2018 - 10.2021

Desktop Support: Providing technical support to end-users via phone, email, or in-person, and resolving issues related to desktops, laptops, and related hardware.
Operating System Installation and Support: Installing and configuring operating systems, such as Windows and Linux, and providing support to end-users for any issues related to the operating system.
Software Installation and Support: Installing and configuring software applications, such as Microsoft Office, SQL server, and other specialized software, and providing support to end-users for any issues related to software applications.
Architected and administered complex storage area networks (SAN) using Fibre Channel.
Implemented backup and recovery strategies using Veeam Backup & Replication, Commvault, and Veritas NetBackup, ensuring data protection and disaster recovery
Hardware Installation and Support: Installing and configuring hardware components, such as printers, scanners, and other peripherals, and providing support to end-users for any issues related to hardware. Thoroughly analysed network data and infrastructure to determine system faults and inefficiencies.
Closely monitored and maintained computer networks, ensuring proper and functional working order.
Ensured systems ran smoothly, efficiently and effectively by conducting regular servicing and in-depth inspections.
Managed hiring and onboarding of junior system engineers, managing tasks including training on systems and coaching on best practices.
Diagnosed errors, failures and bottlenecks using software tools.

L1 Desktop Support Engineer

Cognizant

01.2017 - 12.2017

Installed and configured operating systems, software applications, and hardware components, ensuring their compatibility and adherence to company standards
Conducted regular maintenance and updates, including the installation of security patches and fixes, to ensure the security and reliability of desktop hardware and software
Documented all technical support requests, resolutions, and maintenance activities in the company ticketing system
Maintained an inventory of all hardware and software assets, tracking their usage, and identifying opportunities for optimization and cost savings

Education

Bachelor of Science (BSc) - Computer Science

Periyar University

01-2016

Skills

Operating systems: Windows Server, Networking protocols: TCP/IP, DNS, DHCP

Remote desktop support: Quick assist, RDP

Hardware and peripherals: Desktops, laptops, printers, scanners, mobile devices