HariHaran C
Chennai
Summary
Accomplished Senior Quality Assurance Analyst at Amazon with expertise in test case development and a strong focus on defect tracking. Proven ability to mentor teams and implement quality assurance methodologies, enhancing product quality and team performance. Recognized for innovative problem-solving and effective collaboration in Agile environments.
Experienced Senior Quality Assurance Analyst driven to help make products meet tight standards for usability and performance. Prepared to leverage proven experience to take on dynamic new position with room for growth and advancement.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Senior Quality Assurance Analyst
Amazon
Chennai
06.2022 - Current
- Conducted thorough testing of software applications to ensure quality standards.
- Collaborated with development teams to address and resolve defects promptly.
- Reviewed and analyzed product requirements to create comprehensive test plans.
- Mentored junior analysts in best practices for quality assurance testing.
- Participated in Agile ceremonies to enhance team communication and collaboration.
- Documented test results and communicated findings to stakeholders effectively.
- Implemented process improvements to enhance overall testing efficiency and accuracy.
- Identified problematic areas deviated from quality standards and recommended corrective actions.
- Researched issues and implemented quality assurance plans to correct problems.
- Worked alongside developers and other project stakeholders to understand function, features and testing needs of each program.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Developed efficient and thorough test cases and scripts to facilitate consistent approach to product development in agile environment.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Explored new technologies and tools for productivity, security, and quality assurance purposes.
- Tracked, reviewed, and submitted authoritative production records, safeguarding consistent, stable productivity figures through direct monitoring and intervention.
- Performed reviews of existing systems and applications for defects or errors.
- Reviewed existing test cases for accuracy and completeness prior to execution.
- Investigated customer reported issues and provided timely resolutions.
- Maintained knowledge base of common issues encountered in day-to-day operations.
- Used quality monitoring system to compile and track individual and team performance.
- Utilized client satisfaction surveys to improve service quality.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Participated in continuous improvement initiatives to enhance product quality and team performance.
- Implemented QA methodologies and processes to streamline testing and improve efficiency.
Process Associate
AGSHealth
Chennai
09.2019 - 05.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Computer Science
Dr.M.G.R. Educational And Research Institute
Chennai 03.2016 - 06.2019
Skills
- Test case development
- Automation testing
- Defect tracking
- Quality assurance methodologies
- Test plan creation
- Agile project management
- Team collaboration
- Project documentation
- Effective mentoring
- Problem solving
- Attention to detail
- Time management
- Critical thinking
- Software development lifecycle
- Mentoring and training
- Test data management
- Team leadership
- Audit reporting
- Root-cause analysis
- Test environment setup
- Software system testing
- Agile methodology
- Regression testing mastery
- Expert test planning
- Test case design
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Senior Quality Assurance Analyst
Amazon
06.2022 - Current
Process Associate
AGSHealth
09.2019 - 05.2022
Associate of Science - Computer Science
Dr.M.G.R. Educational And Research Institute
03.2016 - 06.2019