Hariharan Mohanram
Team Lead- Production Control
Bangalore
Summary
Ambitious Technology Lead with 15 years successfully aligning internal and external technical resources to provide consistent and reliable progress toward business goals. Proponent of human-centric management approach and owner of deep technological expertise. Adept at combining scientific tools and common sense to maintain uptimes and exceed service level agreements.
Overview
17
17
years of professional experience
5
5
Certifications
1
1
Language
Work History
Technology Lead
Infosys Pvt Ltd
09.2017 - Current
- Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
- Increased team productivity through effective collaboration, clear communication, and regular progress updates.
- Troubleshot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
- Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
- Enhanced application performance for increased user satisfaction by optimizing code and database queries.
- Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
- Participated in verifying compliance with service level agreements by maintaining technical uptime levels.
- Offered technical leadership to junior personnel and other team leaders, providing expertise on [Area of expertise].
- Delivered comprehensive technical documentation including architecture diagrams, design specifications, and user guides for easy reference by colleagues or clients.
- Batch scheduling activities using OPC
- DB2 activities using Datamanager
- Client: Danske Bank
- Project Type: Production control
- Duration: Sep '17 to Till Date
- Languages/Tools: OPC, ServiceNow, IDZ, DSAG, DataManager
- Participated in verifying compliance with service level agreements by maintaining technical uptime levels.
- Offered technical leadership to junior personnel and other team leaders, providing expertise on [Area of expertise].
- Delivered comprehensive technical documentation including architecture diagrams, design specifications, and user guides for easy reference by colleagues or clients.
Associate Operations Manager
Cognizant Technology
08.2015 - 04.2017
- Providing support to scheduling request in Control-M Mainframe & Distributed environment (like creating a new job/Folders & calendar Manager).
- Create job/smart Folder definitions. (Unix Jobs, Windows Jobs, MF jobs)
- Create and manage the calendar according to the requirements (Regular & Periodic).
- Coordinate with appropriate team via conference call to provide permanent solution for the batch delays.
- Modifying the scheduling definition of Jobs based on the application team’s requirements.
- Performing holiday schedule changes & Contacting meeting with customer for holiday changes.
- Good understanding of Time Zones.
- Performing troubleshooting on FTP Job failures.
- Reviewing the daily abends and ensuring the Daily schedules complete on-time.
- Recycling of Control-M agents.
- Ensuring that CONTROL-M components are up, active, and connected on distributed systems.
- Migration of Control-M jobs from Testing to Production Environments.
- Worked on Planning & Execution of Maintenance activity for Control-M Part. Example
- Time Change activity for Control-M Server & Remote Agents.
- Server maintenance activity
- Client: OneAmerica
- Project Type: Production control
- Duration: Aug '15 to Apr '17
- Team Size: 20
- Platform/OS Used: Mainframe/Z OS, Windows
- Languages/Tools: Control M (Mainframe & Open systems), OPC, ServiceNow
Senior System Analyst
Citi Bank
02.2012 - 04.2015
- Scheduling production batch jobs, Adhoc requests and performing change requests (RFS or WO) as per the requirement
- Performing analysis on scheduling issues and resolving the same within the specified time meeting SLA
- Performing holiday schedule changes
- Conducting meeting with customer for holiday changes.
- Creating calendar (yearly maintenance).
- Performing yearend and month end processing.
- Involving in DR activities every 3 months.
- Managing and processing batch, Online’s, batch job scheduling through OPC
- Releasing & Rescheduling the production Jobs
- Performing daily activity like updating control card, fetching daily report
- Solid Knowledge of problem management change management and order management
- Promoting and Demote the changeman packages
- Preparing, Daily, weekly and month end reports and sending to DPE
- Responsible for coordinating the team by providing L2 support
- Key Deliverables
Production Support Analyst
IBM India Pvt. Ltd.
06.2009 - 02.2012
- Creating new schedules
- Providing 24/7 Oncall support for issues in Batch flow
- Performing holiday schedule changes
- Conducting meeting with customer for holiday changes.
- Creating calendar (yearly maintenance).
- Perform yearend and month end processing.
- Perform Physical inventory every quarter for all plants.
- Provide weekend support in bringing up Control-M in UNIX servers.
- Instrumental in console and monitoring the job runs through Jobtrac, Omega view
- Releasing & Rescheduling the production Jobs
- Shutdown/IPL the LPAR’S
- Solid Knowledge of problem management change management and order management
- Accountable for monitoring Batch Flow, Demanding Schedules, and Ad-hoc requests, Re–runs
- Performing permanent changes like adding new job in schedules
- Responsible for coordinating the team by providing L2 support
- Key Deliverables
Education
B.E - Electrical and Electronics
Mookambikai college of Engineering
India01.2006
Skills
Operating System : MVS (Z/OS, OS/390), Windows Server
Products/Tools : CONTROL M, OPC, IDz
Languages: JCL
Ticketing Tools : Service Now
IT infrastructure oversight
Certification
PMI-PMP Certified
Accomplishments
- Direct IT projects and technical activities across multiple project
- Lead high-performing technical team
- Guide the design and implementation of various migration activities
- Provide senior-level technical consultations
- Efficiently and productively analyzed all the projects undertaken
- Responsible for managing process documents which helps the beginners and the team for effective performance
- Accountable for interacting with clients, gained knowledge and worked in the live environment with the Mainframe servers
PERSONAL VITAE
- Date of Birth: 29th October, 1983
- (Hariharan Mohanram)
Timeline
Technology Lead
Infosys Pvt Ltd
09.2017 - Current
Associate Operations Manager
Cognizant Technology
08.2015 - 04.2017
Senior System Analyst
Citi Bank
02.2012 - 04.2015
Production Support Analyst
IBM India Pvt. Ltd.
06.2009 - 02.2012
B.E - Electrical and Electronics
Mookambikai college of Engineering