Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hariharan Nagesh

Chennai

Summary

Experienced Senior Subject-Matter Expert in Medical Billing, with a strong track record in accounts receivable operations, team mentoring, and process optimization. An expert in training and performance reporting, I successfully enhanced productivity, and consistently met service level agreements. Seeking a Team Lead role to drive performance, lead high-impact teams, and elevate billing efficiency through strategic leadership and domain expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Client Specialist

Access healthcare Services
Chennai
04.2023 - Current
  • Previously performed as Acting Team Lead, and managed about 13 FTEs in accounts receivable, and maintained adherence to service level agreements throughout daily operations.
  • Delivered performance reports to internal stakeholders on project outcomes, and provided input for risk factor assessment when necessary.
  • Conducted operational audits to uphold team quality scores in alignment with client SLAs.
  • Worked on special projects to shorten the workflow, and to drive higher productivity.

Client Partner

Access healthcare Services
Chennai
04.2018 - 03.2023
  • Adept at managing insurance denials and overpayments.
  • Knowledgeable in processing Medicare, Medicaid, and other insurance claims.
  • Experienced in verifying patient insurance coverage and eligibility.

Education

Bachelor of Technology - Information Technology

Gojan School of Business And Technology
Chennai
04-2015

V.O.C Vidyalaya Matriculation Hr. Sec. School
Chennai

Skills

  • Accounts receivable
  • Insurance claims processing
  • Operational audits
  • Performance reporting
  • Workflow optimization
  • Training
  • Microsoft Excel
  • Service level adherence
  • Quality control
  • Team leadership

Languages

Tamil
First Language
English
Proficient (C2)
C2

Certification

  • AI-enabled Lean Six Sigma Green Belt
  • Honor diploma in computer application

Timeline

Senior Client Specialist

Access healthcare Services
04.2023 - Current

Client Partner

Access healthcare Services
04.2018 - 03.2023

Bachelor of Technology - Information Technology

Gojan School of Business And Technology

V.O.C Vidyalaya Matriculation Hr. Sec. School

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Hariharan Nagesh