Hariharan Nagesh
Chennai
Summary
Experienced Senior Subject-Matter Expert in Medical Billing, with a strong track record in accounts receivable operations, team mentoring, and process optimization. An expert in training and performance reporting, I successfully enhanced productivity, and consistently met service level agreements. Seeking a Team Lead role to drive performance, lead high-impact teams, and elevate billing efficiency through strategic leadership and domain expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Client Specialist
Access healthcare Services
Chennai
04.2023 - Current
- Previously performed as Acting Team Lead, and managed about 13 FTEs in accounts receivable, and maintained adherence to service level agreements throughout daily operations.
- Delivered performance reports to internal stakeholders on project outcomes, and provided input for risk factor assessment when necessary.
- Conducted operational audits to uphold team quality scores in alignment with client SLAs.
- Worked on special projects to shorten the workflow, and to drive higher productivity.
Client Partner
Access healthcare Services
Chennai
04.2018 - 03.2023
- Adept at managing insurance denials and overpayments.
- Knowledgeable in processing Medicare, Medicaid, and other insurance claims.
- Experienced in verifying patient insurance coverage and eligibility.
Education
Bachelor of Technology - Information Technology
Gojan School of Business And Technology
Chennai04-2015
V.O.C Vidyalaya Matriculation Hr. Sec. School
ChennaiSkills
- Accounts receivable
- Insurance claims processing
- Operational audits
- Performance reporting
- Workflow optimization
- Training
- Microsoft Excel
- Service level adherence
- Quality control
- Team leadership
Languages
Tamil
First Language
English
Proficient (C2)
C2
Certification
- AI-enabled Lean Six Sigma Green Belt
- Honor diploma in computer application
Timeline
Senior Client Specialist
Access healthcare Services
04.2023 - Current
Client Partner
Access healthcare Services
04.2018 - 03.2023
Bachelor of Technology - Information Technology
Gojan School of Business And Technology
V.O.C Vidyalaya Matriculation Hr. Sec. School