Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Hariharan Rajendran

Hariharan Rajendran

chennai

Summary

Dynamic Operations Manager at Xforia Technologies PVT LTD with a proven track record in motivational leadership and employee development. Expert in cost analysis and operational efficiency, successfully enhancing productivity and customer satisfaction. Adept at training teams and resolving issues, driving significant improvements in performance and service quality.

Overview

11
11
years of professional experience

Work History

Operations Manager

Xforia Technologies PVT LTD
chennai
08.2024 - Current
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Performed cost analysis for various projects to determine budget requirements.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Addressed customer concerns with suitable solutions.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Enforced federal, state, local and company rules for safety and operations.
  • Created detailed reports on the performance of individual departments within operations.

Team Lead - Recruitment

XFORIA TECHNOLOGY SOLUTIONS AND STAFFING
chennai
09.2019 - 07.2024
  • • Hands on experience in end to end recruitment process.
    • Working for direct clients and implementation partner requirements.
    • Experience in understanding the requirements, searching for the apt resumes in job portals, screening the candidates, interview Scheduling, follow up, offer releasing and on-boarding.
    • Locate and identify potential candidates using Job-Boards, social media, user groups, candidate referrals, networking, etc.
    • Strong experience in sourcing resumes using recruiting portals like Monster, Dice and Carrier builder.
    • Good working experience in working on Naukri for domestic /offshore requirements.
    • Effectively used internal database and Applicant Tracking System (ATS) for sourcing and maintain the status of the candidates.
    • I used LinkedIn and some other free recruitment portals like Indeed for job posting and profile search.
    • Good experience on sourcing profiles by using x-ray search on Google.
    Evaluated candidates by screening resumes, VISA verification, and preliminary interviews in order to identify fake candidates.
    • Experienced in rate, Salary, and benefits negotiation with candidates as well as vendors.
    • Good experience in interview follow-up and post offer follow-ups.
    • Maintained good rapport with candidates.
    • Maintained a pool of candidates on various technologies in Excel for quick support to the critical requirements.
    • Extensively worked on W2 Contract, C2C, and fulltime positions for clients in US also supported clients in India and France.
    • Good understanding on various domains like BFSI, Healthcare, Retail, Telecom, and manufacturing.
    Extremely worked on both technical and functional positions, as per client requirements.
    • Achieved good results in short span of time.
  • Trained and supervised team to deliver on store sales targets.
  • Led staff meetings to delegate tasks, assign workloads, and communicate changing priorities.

Purchase Engineer

Visteon Corporation
chennai
02.2014 - 04.2015
  • Supervised work of contracted employees to deliver work on schedule.
  • Spoke to customers in multiple languages to resolve problems and answer questions.
  • Exceeded goals through effective prioritisation and consistent work ethic.
  • Produced high-volume orders to effectively meet customer demand.
  • Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
  • Planned rotas to maintain high service levels while minimising payroll costs.
  • Organised files to support efficiency and traceability.
  • Managed complaints with calm, clear communication and problem-solving.
  • Prepared range of written communications, documents and reports.
  • Developed ongoing programmes using good team communication and collaboration.

Education

MBA - Export and Import Management, purchasing management

National Institute of business Management
Chennai, TN
2019

Bachelor of Engineering - Mechanical Engineering

Sathyabama Institute of Science and Technology
Chennai, TN
2013

Diploma of Higher Education - diploma in mechanical engineering

Sri Sairam Polytechnic College
Chennai, TN
2009

Skills

  • Motivational leadership
  • Inspiring mentor
  • Solutions-focused
  • Coaching styles
  • Excellent communication
  • Outstanding time management
  • Training and Development
  • Team supervision
  • Employee performance reviews
  • Client support
  • Hiring and firing
  • Issue resolution
  • Team development strategies

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Timeline

Operations Manager

Xforia Technologies PVT LTD
08.2024 - Current

Team Lead - Recruitment

XFORIA TECHNOLOGY SOLUTIONS AND STAFFING
09.2019 - 07.2024

Purchase Engineer

Visteon Corporation
02.2014 - 04.2015

MBA - Export and Import Management, purchasing management

National Institute of business Management

Bachelor of Engineering - Mechanical Engineering

Sathyabama Institute of Science and Technology

Diploma of Higher Education - diploma in mechanical engineering

Sri Sairam Polytechnic College

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