Hariharan Sitarman
Hyderabad
Summary
Over two decades of transformational leadership experience, spearheading global operations, and enhancing service standards for achieving process, operational, and customer experience excellence while working with Fortune 500 organizations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director - Procurement
Procurement
Hyderabad
12.2010 - Current
- Build Source to Pay competency across, IT, consulting and BPO practices
- Evaluation of Source to pay technology platforms and finalize partnership model
- Present source to pay capabilities to Analyst firms
- Participate in Client RFP’s and present source to pay capabilities to Customers
- Drive AI / ML initiatives across Source to pay process areas
- Develop talent management program
- Functional Owner for all Source to Pay Systems &
- Manage compliance and audit for Source to pay processes
- Manage Data Analytics for Source to Pay
- Work from Home Enablement for Associates during Pandemic Lockdown managing, sourcing, logistics and distribution of 125000 laptops across pan India
- Successful Implementation of End-to-End Ariba Sourcing, CLM, Supplier Lifecycle, Buying and Invoicing Modules across 40 Countries covering 350K associates resulting in savings of $240mn annual savings
- Vendor Rationalization Program resulting in 40% reduction in Vendor base
- Roll-out of Anti-Corruption Due Diligence Process for Vendors across the Globe. ~15000 vendors are classified and vetted for FCPA Exposure
- Audits & Compliance: Effectively representing Procurement for Internal, External & Client Audits Policy & Process Owner, leading Policy Design and Roll-Out, Process Standardization across the Globe
- Accomplished the successful implementation of GST related changes in Vendor Master for ~4000 Vendors and got CFO award for the same
- Played a key role in ensuring Zero Management Action Plan being reported on all Audits
- Successfully completed 4 AI initiatives across Source to pay processes, 12 projects are currently under development
- Instrumental in winning procurement deals to the tune of $5Mn TCV
Operations Leader - Hyperion Support
Hyperion Support
Hyderabad
02.2000 - 11.2010
- Lead as Operations Leader for Closing , Consolidation and Planning Process for the largest Financial Service Business in US
- Facilitated synergy between cross-functional teams to ensure Smooth, Closing & Planning Sessions, with Reporting to AVP and VP
- Enabled Monthly Metrics Reporting based on SLAs , Lean Projects, Trainings, Certifications and other initiatives
- Successfully identified and completed 50 Enhancements across all businesses with a cost saving of $200K
- Championed initiatives for driving process improvement, standardization of process and quality implementation across the track
- Successfully achieved a Client Business Impact of $3.6 million, for the company
- Led & mentored 20 LEAN Projects with a productivity impact of $300K
Education
Professional Certification in Digital Supply Chain Management - Logistics And Supply Chain Management
Purdue University
U.S.05-2023
Bachelor of Commerce - Accounts
University of Madras
Vivekananda College04-1996
Skills
- Operations Management
- Quality Service Delivery
- P&L Management
- SLA Compliance
- TAT Compliance
- Multi-Location Operations
- Strategy Planning
- Budgeting
- Resource Ramp-Up
- Stakeholder Engagement
- Client Engagement
- CRM
- KPI Monitoring
- VOC
- C-SAT
- MIS
- QA
- Training
- Team Leadership
- Procurement
- Source to Pay Systems
- Finance
- Project Management
- Transformational Leadership
- Process Improvement
- Continuous Improvement
- Six Sigma
- Lean Process Automation
- Digitalization Initiatives
- Customer Satisfaction
- Customer Retention
- Revenue Growth
- High-Performance Teams
- Business Partnerships
- M&A
- Turnarounds
- Analytical Skills
- Problem-Solving Skills
- Policy design
- AI implementation
- Source to pay management
- Data analytics
- Cross-functional collaboration
- Compliance audits
- Savings optimization
- Project management
- Talent development
- Client engagement
- Business strategy
- Cross-functional team leadership
- Contract negotiation
- Contract management
Accomplishments
- Receive CEO award for Work from Home Enablement during Pandemic
Certification
Six Sigma Green Belt Certification
References
References available upon request.
Timeline
Director - Procurement
Procurement
12.2010 - Current
Operations Leader - Hyperion Support
Hyperion Support
02.2000 - 11.2010
Professional Certification in Digital Supply Chain Management - Logistics And Supply Chain Management
Purdue University
Bachelor of Commerce - Accounts
University of Madras