Seasoned banking operations leader with 15 years in FX, Money Market, ETD, and Prime Brokerage middle-office functions. Led teams and drove process improvements through automation projects that enhanced client experience. Demonstrated expertise in reconciliations, SWIFT messaging, trade matching, and UAT for system migrations while collaborating with technology and senior management to deliver impactful solutions.
Overview
1
1
Language
1
1
year of post-secondary education
15
15
years of professional experience
Work History
Assistant Vice President
Barclays Global Support Service Pvt. Ltd
03.2018 - Current
Manage Middle office operations for FX, FX Options, Rates Intermediation and ETD client services across global processes, ensuring compliance and operational efficiency.
Lead a team and oversee three core processes, consistently achieving agreed Service Level Agreements (SLAs).
Ensured timely matching of prime brokerage trades and proactively identified, raised and resolved trade discrepancies, minimizing failed trades and operational risk.
Led cross-functional teams to enhance operational efficiency across global support services.
Drove process improvement and automation initiatives, enhancing operational controls and increasing overall process efficiency.
Developed and implemented strategic initiatives to improve customer service processes.
Analyzed performance metrics to identify areas for process improvement and optimization.
Evaluated existing processes for effectiveness and recommended improvements.
Supported senior leadership by reviewing and prioritizing strategic initiatives.
Prepare comprehensive Business Requirement Documents (BRDs) and collaborate with Technology teams to facilitate seamless project delivery and provide UAT support.
Team Leader
Standard Chartered Global Business Services
07.2011 - 03.2018
Directed a team managing Forex and Money Market settlements, confirmations and post-settlement processes to enhance operational efficiency and accuracy.
Handled confirmations and settlement activities for FX and MM trades post value date and ensured timely release of SWIFT and payment messages before cut-off.
Managed confirmations and settlements for FX and MM trades post value date, ensuring timely release of SWIFT and payment messages before cut-off to maintain transaction flow.
Coordinated with Nostros on late settlements and resolved claims with counterparties, actively monitoring Nostro balances to mitigate risks.
Raised queries with Nostros for late settlements and settled claims with counterparties while monitoring Nostro balances.
Executed reconciliations between front-end dealing systems and back-office records to prevent missed or failed settlements, enhancing data integrity.
Education
MBA - Finance
Adhiyamaan College of Engineering
Hosur
09.2009 - 01.2011
B.Sc - Mathematics
Jawahar Science College
Neyveli
Skills
Middle Office
FOREX
Money Market
Rates Intermediation
Exchange Traded Derivatives
Prime Brokerage
Client Servicing
SWIFT Messages
Reconciliation
UAT Testing
Process Automation
Business Requirement
Project Management
Team Management
Documentation
Investment Banking
Problem solving
Accomplishments
Corporate Awards, Recipient of multiple internal awards including Value Champ (Excellence Q4 2018, Courageous Q3 2014, Trustworthy Q4 2012), Business Champ - Cost (Q3 2015), Business Excellence - Team (Q2 2013).
Languages
English
Tamil
Personal Information
Title: Assistant Vice President
Extracurricular Activities
Contributed to team efforts recognized through multiple corporate awards for excellence, cost savings and team performance across several years.
Projects
Automation of Breaks Chasers to Counterparts, 7 Months, Led process optimization initiative to automate exception and trade-break communications with counterparties, enhancing operational efficiency. Achieved 2.25 FTE savings by eliminating manual touchpoints and streamlining end-to-end workflows. Improved client service by reducing turnaround time for reporting and matching trade breaks. Integrated process improvements and cost savings into Business-As-Usual (BAU) operations for sustained impact.
UAT Tester for Trade Processing System Migration, 6 Months, Executed User Acceptance Testing (UAT) for the migration of the trade processing system, validating functional requirements. Identified and reported defects to enhance system reliability and performance. Collaborated with cross-functional teams to coordinate rollout readiness and streamline deployment processes. Provided actionable feedback during testing phases to improve overall system performance.
Automation of Exception and Trade Breaks Queries, 10 Months, Developed automated solutions to handle trade breaks and exceptions, improving turnaround time and matching accuracy. Reduced manual intervention and boosted operational efficiency to accelerate client response times.