Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Hariharan Yagnaraman

Hariharan Yagnaraman

Product Manager
Chennai

Summary

Seasoned Product management professional with close to 13 years of experience in Product Management and Agile and Scrum methodologies. Comfortable making key decisions for team to move products efficiently through pre-production and production timelines. Expertise in tools such as JIRA, Miro boards, MS Office Suite and leading Content Management and Analytics products.

  • Possess deep thought leadership in conceptualizing and marketing solutions for delivering engaging, insightful digital customer experience
  • Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
  • Possess rich functional expertise in Content Management, Mobile Applications, eCommerce, Data Analytics, CRM, Web Analytics, UX Design and Customer Communications Management
  • Experience in building features for both Cloud and on-premise Products, with good understanding of DevOps and SRE Processes
  • Excellent Analytical skills as a Data Analyst working with complex data sets and BI Tools. Also currently pursuing a course in Data Science and Machine Learning

Overview

13
13
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Senior Product Owner

Finalsite
Chennai
03.2021 - Current
  • Owned and prioritized product backlog for Web Community Manager product based on Product Roadmap and Objectives
  • Launched more than 5 major product feature upgrades that helped improve client retention and competitiveness
  • Discuss requirements and elicit sizing for Portfolio Epics for Participatory Budgeting Workshops
  • Anchored Product roadmap planning discussions with UX Design and DevOps teams
  • Anchor pre-PI Planning and PI Planning ceremonies with the scrum team, identify external dependencies, create quarterly PI Plans, run demonstrations and presentations to leadership
  • Continously oversee Product Development towards meeting planned objectives, evaluate progress at the end of each iteration and effectively communicate risks and dependencies to other teams and work towards their mitigation
  • Leveraged Product Analytics and user group feedbacks for identifying Product Improvements
  • Maintain proactive communication with client support and sales teams to prioritize and address critical issues reported by customers.

Senior Business Analyst

Cognizant Technology Solutions
Chennai, Multiple cities (United States)
03.2014 - 02.2021
  • Managed end-to-end implementation of enterprise releases for Business Critical programs in Wireless Digital and Assisted eCommerce channels for a North American Telecom major
  • Owned, prioritized and periodically groomed Product Backlog for Adobe Digital Marketing Platform component factory for a Life Sciences major
  • Handled new business opportunities in ECM competencies across OpenText, Alfresco and IBM product suites for Intelligent Content Practice
  • Led Business Development to win a Million GBP Documentum deal from a UK based Financial services major
  • Performed business consulting for rationalization of Ancillary application portfolio of a Energy services provider for optimizing IT Operations cost through Technology consolidation and Re-architecture
  • Provided functional consulting for a Financial services major for establishing a regulatory compliant Document management platform
  • Provided frontline support and managed requirements for a suite of B2E iPad Mobile apps and Data Mart for Tableau dashboards, for a North American Retail giant
  • Led end-to-end change request management processes in tools like HP Service Manager and ServiceNow.
  • Led end-to-end requirements management for a WCM Product implementation and Web analytics integration for a major Canadian bank
  • Initiated an Agile approach, maintained Product Backlog and managed end-to-end implemtation for digitizing a paper based business process for Energy assistance processing

Associate Business Consultant

Tech Mahindra
Chennai
05.2011 - 03.2014
  • Provided Product evaluation and High level design consulting for Transactional Document Output Management Product implementation as part of a Strategic Architecture transformation initiative in BSS and OSS for a European telecom major
  • Used SMART framework analysis of requirements and recommended best practices clients for requirements statements
  • Led implementation and end-to-end requirements management of multiple self service, B2B, retail websites as part of a European telecom major's strategic Web Channel Transformation initiative
  • Co-ideated and developed a solution in partnership with IBM, for automating Adult Social Care delivery process in UK, using IBM Case Manager and Analytics
  • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.

Project Engineer

Wipro Technologies
Chennai
12.2007 - 05.2009
  • Java/J2EE Application development, unit testing for Web Based applications
  • Bug fixing

Education

MBA - IT & Finance

Institute For Financial Management And Research
Chennai
07.2009 - 05.2011

Bachelor of Engineering - Electronics & Instrumentation

Anna University
Chennai
05.2003 - 05.2007

Skills

Product Management

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Software

JIRA

Miro boards

Pendo

Content Management

SQL

Tableau

Python

Data Analytics & Machine Learning

Certification

Certified Scrum Product Owner

Timeline

Senior Product Owner

Finalsite
03.2021 - Current

Safe Agilist 5

12-2020

Certified Scrum Product Owner

07-2017

Senior Business Analyst

Cognizant Technology Solutions
03.2014 - 02.2021

Associate Business Consultant

Tech Mahindra
05.2011 - 03.2014

MBA - IT & Finance

Institute For Financial Management And Research
07.2009 - 05.2011

Project Engineer

Wipro Technologies
12.2007 - 05.2009

Bachelor of Engineering - Electronics & Instrumentation

Anna University
05.2003 - 05.2007

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Hariharan YagnaramanProduct Manager