Harika Puli
Hyderabad
Summary
Strategic & Business HR Partner with 17 years of experience in Talent Management, Talent Engagement, Total Rewards, Employee Relations, Talent Development & Talent Acquisition in IT/ITES. Personality A person of integrity, a logical thinker by nature, having an eye for detail, works with solution centric approach; is motivated thru constant learning, and believes in collaborative work. Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs. Talented hr leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr. Manager - HR
TA Digital
05.2017 - Current
- Partnering with various stakeholders and providing advice, guidance & support on various issues/ concerns/ cases about Policies, Processes, and guidelines on Talent Management
- Conduct focus group study, Skip Level meetings, Periodic feedback sessions, and Conflict resolution sessions
- Involved in policy conceptualization and formulation, review of existing policies as per the changing needs of the Organization, and Statutory Compliances
- Handle Performance and Compensation Management and objectively drive Rewards & Recognition
- Conduct weekly, fortnight, and quarterly meetings with Management to present different HR metrics on hiring, training hours, attrition, engagement alert system, etc
- Work closely with the resource management team to assess the upcoming hiring needs
- Successful in driving Talent Acquisition teams in meeting SLAs on critical positions
- Ensure seamless HR Operations are maintained across the India region
- Driving the internal & external branding of the engagement activities through social media platforms
- Participate in external audits for ISO & ISMS; drive the Great Place to Work and other awards participation exercises for the Organization.
Sr. Manager
GSS Infotech
09.2007 - 04.2017
- Analyze the manpower requirement across various divisions and devise the hiring plan for the Talent Acquisition team
- Present monthly HR business review report to Management; global HR metrics to the Board of Directors and investors; HR capabilities presentations on client visits
- Formulation of Policies and procedures, to support the business needs according to Quality (CMMi, ISO & SSAE 16) standards and statutory requirements
- Develop KRAs for leads and above, in line with Business Objectives to drive PMS
- Define incentive plans for sales/recruitment teams
- Normalize salary disparities and enhance benefit programs reviewing industry C&B trends
- Examine floor dynamics, understand potential attrition & strategize retention plan
- Meet employees in various forums like employee surveys, skip level & floor meetings, and exit interviews to understand concerns and work on the employee experience
- Address employee concerns and grievances with solution solution-centric approach
- Council employees at all levels on their professional & personal (that affect their work) issues
- Driving training needs analysis, organizing & evaluations of the training effectiveness
- Participate in Project Kick-off and closure meetings, Monthly Project Review meetings, and Quality Management Reviews to understand the project status on resource utilization and other process metrics and extend any support required
- Handled all the HR operations of onboarding, payroll, vendor management, statutory compliances, and employee data management within defined SLAs
- Provided leadership and guidance to the team eventually.
Management Trainee
United Online Software Development
05.2004 - 12.2006
- Addressing customer queries by providing optimum solutions through emails, within the set SLAs, and as per the defined process
- Handled training & refresher training for new hires of the team and conducted a Quality assessment on the team members’ ticket responses
- Coordinating with onsite team members on product updates and volumes
- Evaluating software products for client & internal team usage.
Education
MBA - HRM & Marketing
GITAM University
01.2004
BCA -
Nagarjuna University
01.2002
Skills
- Strategic & Business HR Partner
- Talent Management
- Talent Engagement
- Total Rewards
- Employee Relations
- Talent Development
- Talent Acquisition
- Policies
- Processes
- Guidelines
- Conflict resolution
- Performance Management
- Compensation Management
- Rewards & Recognition
- HR Metrics
- Resource Management
- Talent Acquisition SLAs
- HR Operations
- Internal & External Branding
- Social Media Platforms
- ISO & ISMS Audits
- Great Place to Work
- Employee Engagement Framework
- HR Business Partner
- HR Systems
- Career Development Plan
- POSH Compliance
- Hiring
- Coaching
- Interviewing
- Manpower Requirement Analysis
- HR Business Review
- HR Metrics Reporting
- Quality Standards (CMMi, ISO & SSAE 16)
- Policies and Procedures
- KRAs
- Incentive Plans
- Salary Disparities
- Benefit Programs
- Attrition Management
- Retention Strategies
- Employee Surveys
- Exit Interviews
- Employee Experience
- Training Needs Analysis
- Training Effectiveness Evaluation
- Project Management
- Onboarding
- Payroll
- Vendor Management
- Statutory Compliances
- Employee Data Management
- HR Policies
- MBO
- 360-Degree Assessment
- Pay & Incentive Structures
- Grades & Employee Benefits Systems
- HRIS Customization
- Leadership Training
- Offshore Resource Integration
- Employee Engagement Programs
- Communication Skills
- Microsoft Office (Word, Excel, PowerPoint, Power Bi, Outlook, Visio)
- Sharepoint
- JIRA
- Bamboo HR
- Workable
- Greenhouse
Certification
- Certified Talent Acquisition Specialist by AIHR
- Skill Certification on People Analytics by LinkedIn
- Certified on Data Analysis and Visualization using PowerBi thru Positive Edge
- Certification on DEI Primer course by Avtar
- Trained Internal Committee Member by KelpHR
- Certified Recruitment Analyst by Carlton University
- Certified Competency Facilitator by CEO Talent Search Pvt. Ltd
Children
2
Personality
A person of integrity, a logical thinker by nature, having an eye for detail, works with solution centric approach; is motivated thru constant learning, and believes in collaborative work.
Personal Information
Marital Status: Married
Languages
- Telugu
- English
- Hindi
Timeline
Sr. Manager - HR
TA Digital
05.2017 - Current
Sr. Manager
GSS Infotech
09.2007 - 04.2017
Management Trainee
United Online Software Development
05.2004 - 12.2006
MBA - HRM & Marketing
GITAM University
BCA -
Nagarjuna University
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