HARIKARAN SAMPATHKUMAR
Lead Product Management/business Analyst
Bengaluru
Summary
Healthcare Product Owner & Business Analyst with 15 years of experience in US Healthcare, Claims, RPA Automation, RCM, Overpayment Recovery, and Agile product delivery. Strong expertise in requirements, backlog management, stakeholder communication, and team leadership.
Professional with strong background in managing product lifecycles and driving project success. Skilled in agile methodologies, stakeholder management, and roadmap development. Focused on team collaboration, adapting to changing needs, and delivering tangible results. Known for clear communication, strategic planning, and problem-solving abilities.
Overview
2026
2026
years of professional experience
5
5
Certifications
Work History
Lead Product Management / BA
CVS Health
01.2023 - Current
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Led Agile ceremonies, PDD/BRD updates, UAT, and stakeholder demos.
- Enhanced product usability by conducting user research and incorporating feedback into development.
Senior BA
HealthComp
2021 - 2023
- Built HCOnline, advocacy requirements, FRDs, user stories, and sprint reviews.
- Managed JIRA/Azure backlog, and delivered stakeholder walkthroughs.
BA
Emids
01.2020 - 01.2021
- Scrum Master for internal transformation; created use cases, and roadmaps.
- Worked well in a team setting, providing support and guidance.
Senior Team Lead
UnitedHealth Group
01.2011 - 01.2020
- Led overpayment recovery, claims auditing, RCM workflow optimization, and RPA UAT.
- Successfully completed projects within deadlines, ensuring timely delivery to clients without compromising quality standards.
Education
EMBA - Project Management
NIBM
PGDBA - Business Management
Annamalai University
B.Sc - Physics
Christ College
BangaloreSkills
- Proficient in agile methodologies
- Effective stakeholder engagement
- Skilled in eliciting project requirements
- Skilled in creating business requirement specifications
- Crafting detailed user stories
- Robotic process automation implementation
- Claims processing
- US Healthcare RCM
- Scrum Master
Certification
Certified ScrumMaster (CSM)
TOOLS
- Jira
- Rally
- Confluence
- Azure Boards
- Microsoft Visio
- Microsoft 365 (Excel, PowerPoint, Word)
- Microsoft Power BI
- UiPath (RPA & Agentic Automation)
- Automation Anywhere
- Productboard & Tools for User Story Mapping
- SQL (Basic)
Timeline
Lead Product Management / BA
CVS Health
01.2023 - Current
BA
Emids
01.2020 - 01.2021
Senior Team Lead
UnitedHealth Group
01.2011 - 01.2020
Senior BA
HealthComp
2021 - 2023
EMBA - Project Management
NIBM
PGDBA - Business Management
Annamalai University
B.Sc - Physics
Christ College