Harikiran Narravula

Cloud & Devops Engineer

Bengaluru

Summary

Cloud & DevOps Engineer with over 3 + years of experience in building, automating, and supporting cloud infrastructure and production environments. Hands-on expertise in AWS services, CI/CD pipeline implementation, container orchestration, and infrastructure automation. Strong background in production support, monitoring, and troubleshooting for high-availability systems. Experienced in working with enterprise applications, handling real-time incidents, and ensuring system stability across multiple client environments. Holds a Bachelor's degree in Electronics & Communication Engineering.

Overview

years of professional experience

Work History

Cloud / Backend Support Engineer

Marlabs Innovation Pvt. Ltd

04.2025 - Current

Deliver L2 and L3 backend production support for over 25 airline clients using the Immfly TS5 platform
Handle critical modules including inventory, transaction processing, crew management, flight operations, and financial systems
Diagnose and resolve PostgreSQL performance issues such as blocking sessions and transaction locks
Manage incident resolution through JIRA while meeting defined SLA targets
Provide operational support for EPOS devices used in onboard airline transactions
Monitor system health using AWS Lambda alerts, Grafana dashboards, and structured log analysis
Identify recurring issues and perform root cause analysis to improve system stability
Coordinate with cross-functional teams to ensure uninterrupted service delivery
Track system anomalies using JSON-based failure detection methods
Support real-time troubleshooting during high-traffic operational windows

Cloud & DevOps Engineer

Innopp IT Services Pvt. Ltd

10.2021 - 02.2025

Built and managed AWS infrastructure for enterprise-grade applications
Configured and maintained services including EC2, RDS, Lambda, IAM, VPC, CloudWatch, and SNS
Automated infrastructure recovery processes using Lambda and CloudWatch triggers
Developed Python scripts using Boto3 for automation of cloud operations
Created and maintained CloudFormation templates for repeatable infrastructure deployment
Migrated on-premise applications to AWS using CloudEndure
Implemented backup strategies using Cloudberry integrated with Amazon S3
Collaborated with clients to design scalable and cost-effective cloud solutions
Managed CI/CD pipelines using Jenkins and Bitbucket pipelines
Supported containerized deployments using Docker and Kubernetes

Education

Bachelor of Technology - Electronics & Communication Engineering

BIET

Jhansi, Uttar Pradesh

01-2026

Skills

AWS

EC2

VPC

RDS

Lambda

CloudFormation

Kubernetes

Timeline