Hari Kishor Yadav
Cluster General Manager
Darjeeling,WB
Summary
Dynamic Cluster General Manager with a proven track record at Avianna Group of Hotels & Resort, excelling in operations management and revenue generation. Cultivated strategic partnerships and enhanced employee morale, driving significant growth and profitability. Adept at cross-functional team coordination, fostering a collaborative environment that boosts productivity and satisfaction.
Overview
20
20
years of professional experience
Work History
Cluster General Manager
Avianna Group of Hotels & Resort
01.2025 - Current
- Established successful partnerships with local businesses to generate additional revenue streams and increase brand awareness.
- Improved employee morale and reduced turnover by fostering a positive work environment through open communication channels and recognition programs.
- Fostered relationships with key stakeholders including owners, investors, vendors, community leaders, and industry professionals at networking events or conferences.
- Maximized profitability with revenue management techniques such as forecasting demand patterns and adjusting pricing accordingly.
General Manager
Avianna Group of Hotels & Resort
02.2023 - 12.2024
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
General Manager
Tamarind Residency Manage by PineTree Group of Hotels
04.2019 - 10.2021
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
General Manager
Pine Tree Spa Resort
12.2017 - 03.2019
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
Sales Manager
Pine Tree Hotels & Resort
09.2017 - 11.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Senior Accountant
Hermitage Resort
03.2013 - 08.2017
- Prepared monthly journal entries and reconciliations.
- Reconciled accounts and created documents for monthly closure procedures.
- Updated general ledger with latest entries.
- Completed year-end closing processes with controllers and external auditors.
Human Resources Manager
Fortune Resort Central
04.2010 - 01.2013
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Senior Accounting Manager
Fortune Resort Central
04.2008 - 03.2010
- Contributed to hiring, training and development of accounting teams.
- Established robust internal controls to mitigate financial risks and safeguard company assets.
- Mentored junior accountants, fostering professional growth and strong team dynamics.
- Negotiated favorable vendor contracts for cost savings without compromising quality or service levels.
- Oversaw successful external audits with minimal findings or adjustments needed for compliance purposes.
Store in Charge
Fortune Resort Central
10.2006 - 03.2008
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Commerce -
Darjeeling Govt College
Darjeeling 04.2001 -
High School Diploma -
R K S P
Darjeeling, India 04.2001 -
Skills
Operations management
Organizational development
Cross-functional team coordination
Revenue generation
Timeline
Cluster General Manager
Avianna Group of Hotels & Resort
01.2025 - Current
General Manager
Avianna Group of Hotels & Resort
02.2023 - 12.2024
General Manager
Tamarind Residency Manage by PineTree Group of Hotels
04.2019 - 10.2021
General Manager
Pine Tree Spa Resort
12.2017 - 03.2019
Sales Manager
Pine Tree Hotels & Resort
09.2017 - 11.2018
Senior Accountant
Hermitage Resort
03.2013 - 08.2017
Human Resources Manager
Fortune Resort Central
04.2010 - 01.2013
Senior Accounting Manager
Fortune Resort Central
04.2008 - 03.2010
Store in Charge
Fortune Resort Central
10.2006 - 03.2008
Bachelor of Commerce -
Darjeeling Govt College
04.2001 -
High School Diploma -
R K S P
04.2001 -