Harikrish Raman
International Flight Attendant / Sr Faculty Member
Chennai
Summary
A Friendly Hospitality professional with a Pleasing personality, Coupled with Strong Multilingual Communication skills, having rich experience in Aviation ( Commercial & In-Flight Services), Now, the Educational sector. Vying for a Re-entry into the Aviation Industry.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
6
6
Languages
Work History
Sr Faculty Member
Chennai's Amrita International institute of Hotel management
Chennai
10.2018 - Current
- Mentoring aspiring hospitality professionals on various skill sets & subjects preparing them for their career.
- Part of team-building activities to enhance Verbal & Non Verbal Communication.
- Emphasized on Importance of Learning & Development.
- Actively listened & provided possible solutions to their queries
- Gained confidence of my Mentees & colleagues.
- Organized and coordinated various events @ college.
Regional Flight Attendant
Lufthansa German Airlines
New Delhi
12.2011 - 12.2016
- Trained on Boeing 747-400/800 & Airbus 330/340/380 series of Aircrafts.
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Ensured safety and comfort of customers onboard aircraft.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Ensured presence during boarding to assist with Guest Luggage.
- Attended workshops and CRM) training from state of the art training center in Frankfurt.
Flight Attendant
Jet Lite/ Jet airways
Mumbai/ Chennai
10.2010 - 11.2011
- Trained on Boeing 737-300/400/700/800 types of Aircraft.
- Facilitated boarding process by greeting passengers & taking care of their needs.
- Greeted passengers, assisted with carry-ons for storage and delivered clear onboard announcements.
- Emphasized Safety & demonstrated safety and emergency procedures to passengers prior to takeoff/ Landing
- Answered passenger queries and provided information during flights.
Flight Attendant/ IFS
Paramount Airways
chennai
03.2006 - 09.2010
- Qualified crew for Embrarer 170/175 series of A/C
- As Inflight supervisor, Ensured crew compliance on Grooming,SEP standards set by Airline.
- Motivated team to provide best In-flight experience to Elite FC/ BC clients.
- Offered friendly and efficient service to both internal & External customers, handled challenging situations with the help of other team members.
CSA
Air Sahara
Chennai
03.2003 - 03.2006
- Greeted passengers, assisted them with check in & boarding gate process Delivered clear boarding & Paging announcements.
- Responsible Ramp agent to turn around flights ontime with coordination with other departments.
- Answered incoming phone calls as part of allocation and developed friendly rapport with callers while answering questions & providing information.
- Part of the Royal Senate frequent flyer programme handling Elite customers (MAAS)
Flight Supervisor
Taj Flight Kitchen
Chennai
08.2003 - 12.2003
- As Base coordinator/ Flight Supervisor for Singapore Airlines & Jet airways @ TMFK was responsible for their catering equipments & Inventories.
- Responsible for Handing over catering from Unit to Aircraft Galley.
- Liaising with Airline catering officers.
- Received Excellent handover from Crew for perfect handover"
Education
Bachelor of Hotel Management - Hospitality Administration And Management
OPJS UNIVERSITY
Rajasthan(Distance) 06.2014 - 06.2017
DIPLOMA - Hotel & Catering Management
SRM UNIVERSITY
Chennai 06.2000 - 07.2003
Skills
Good interpersonal communication
Adaptability
Team player
Active Listener
Helpful
Training junior team members
Time management
Additional Information
- Well trained on SEP/ First Aid/Smoke-Fire drills with simulations from the state of the art training centers of Lufthansa,Frankfurt. Jetairways,Mumbai &Paramount airways,Chennai.
- Recipient of Many Appreciations, From Colleagues, Pursers, Passengers and Mentees (All in Written form well treasured& preserved)
- Qualified Signature service Crew( First/Business class) handling modern galley equipments @ Lufthansa/ Paramount airways.
- Received World class CRM training @the state of the art Lufthansa training center in Frankfurt.
Timeline
Sr Faculty Member
Chennai's Amrita International institute of Hotel management
10.2018 - Current
Bachelor of Hotel Management - Hospitality Administration And Management
OPJS UNIVERSITY
06.2014 - 06.2017
Regional Flight Attendant
Lufthansa German Airlines
12.2011 - 12.2016
Flight Attendant
Jet Lite/ Jet airways
10.2010 - 11.2011
Flight Attendant/ IFS
Paramount Airways
03.2006 - 09.2010
Flight Supervisor
Taj Flight Kitchen
08.2003 - 12.2003
CSA
Air Sahara
03.2003 - 03.2006
DIPLOMA - Hotel & Catering Management
SRM UNIVERSITY
06.2000 - 07.2003