As a seasoned Project Manager Lead with over 15 years of experience in the technology sector, I have led diverse teams through digital transformations, software development, and system integrations across the hospitality, education, and social services industries. My expertise encompasses managing large-scale IT projects from conception through to execution, employing Agile and Scrum methodologies to ensure timely delivery within scope and budget. With a strong foundation in technical project management, my leadership has consistently resulted in enhanced operational efficiencies, innovative product development, and significant business growth. I am committed to bridging the gap between technology and business goals, driving projects to success with a keen focus on quality, user experience, and stakeholder satisfaction.
Experience Summary:
· Led cross-functional teams in delivering complex IT projects, ensuring alignment with strategic business objectives and stakeholder expectations.
· Implemented Agile and Scrum methodologies to streamline project delivery, achieving a 20% improvement in development lifecycle efficiency.
· Managed the end-to-end development and deployment of a flagship education technology platform, resulting in a 30% increase in user engagement.
· Oversaw a portfolio of projects with a focus on digital transformation, enhancing operational processes and customer experiences across multiple business verticals.
· Coordinated with R&D to innovate IT product offerings, leading to the development of market-leading solutions in hospitality and social services.
· Fostered a culture of continuous improvement, mentoring teams in best practices for software development, project management, and quality assurance.
· Directed the seamless integration of cloud technologies, enhancing system scalability and reliability, while reducing operational costs by 25%.
· Spearheaded the adoption of DevOps practices, shortening release cycles by 40% and improving cross-departmental collaboration.
· Negotiated and managed vendor relationships to secure essential technology resources, ensuring project deliverables were met under budget.
Implemented rigorous QA testing protocols, leading to a 50% reduction in post-launch bugs and significantly improving user satisfaction.