Harikrishnan B
Bangalore
Summary
Dynamic Software QA Manager with over 14 years of experience in test strategy development, execution, and team leadership, dedicated to driving quality improvements across cross-functional teams. Expertise in Agile methodologies and test automation has resulted in the successful implementation of frameworks that significantly reduce time and effort while enhancing product quality. Strong communication and collaboration skills facilitate effective interactions with both technical and non-technical stakeholders, ensuring alignment with customer requirements. Committed to leveraging extensive background and passion for quality to contribute to organizational success and drive excellence in software delivery.
Overview
17
17
years of professional experience
Work History
QA Manager
Quinbay Technologies
Bangalore, KA, India
10.2020 - Current
- Managing a team of QA engineers to develop and execute test strategies, resulting in reduction of software defects and improved overall product quality.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality software.
- Involved in defining and refining QA process in organization.
- Involved in Functional Spec review meetings with Product Manager and Business User.
- Implemented automated testing tools and processes, resulting reduction in testing time and increased efficiency.
- Delivered projects with quality.
- Initiated and completed multiple small side projects.
- Documentation and Knowledge sharing activities.
Lead- QA Engineer
Coviam Technologies
Bangalore, KA, India
04.2016 - 09.2020
- Managed a team of size 4 in current project.
- Involved in Functional Spec review meetings with Product Manager and Business User.
- Part of technical discussion for any QA related meetings and providing solutions.
- Planning and implementation of the release activities.
- Have prepared Test Strategy Document according to the requirement.
- Creating E2E test Plan and Test cases for every new feature.
- Performed Functional Testing, API Testing, Integration Testing, End to End Testing and Regression Testing.
- Reporting and tracking bugs in bug tracking tool.
- Conducted and participated in various bug blitz.
- Documentation and Knowledge sharing of features.
- Creation of automation suite, managing execution and report analysis.
- Mentoring and helping team in deliverable.
- Have worked in different areas of e-commerce domain like, seller side applications, customer side applications, Campaigns & promotions etc.
Software Engineer
IBM India Pvt. Ltd.
Bangalore, KA, India
02.2015 - 04.2016
- Liaised with internal teams like product managers, developers and reviewed product requirement documents, specifications and technical architectural design documents to understand the feature and plan testing strategies.
- Created detailed and well-structured test plans and test cases in Jira for each feature we test and got it reviewed and executed.
- Give proper QA effort estimation and conducted testing activities adhering to standards and procedures. Also ensured the functionality of software applications under normal and abnormal conditions.
- Performed functional testing using different testing techniques like acceptance, black box, regression, performance etc with help of certain tools like J-meter, Charles proxy.
- Identified defects and faults in application at right time, documented in Jira and tracked defects till its closure.
- Identified the impacted areas and performed in depth regression testing when bugs/feature are resolved and validated.
- Executed testcases and generated test reports to describe program evaluation, testing, and correction.
- Written and maintained technical documents such as flow charts, user manuals, and knowledge base for the future use and training.
- Analysed production issues, troubleshooted to find root cause, diagnosed, tested and resolved the issues.
- Helped in hiring and mentoring new team members.
- Conducted quality audit checks in scheduled intervals of system, documents, data we used and testcases to keep everything up to date.
QA Engineer
IBM India Private Limited
Bangalore, KA
05.2014 - 02.2015
- Communicated with stakeholders, product managers and developers about the requirements, specifications and technical design documents to understand the feature and planned the test strategies.
- Created detailed and well-structured test plans and test cases in Jira for the application to test.
- Estimated and conducted functional testing activities adhering to testing standards to ensure quality of the application before its delivery.
- Identified defects and improvements in application to test, documented it in Jira(defect tracking tool) and tracked till to its closure.
- Identified the impacted areas and performed in depth regression testing when bugs/feature are resolved and validated.
- Executed test cases and generated test reports in Jira to evaluate testing progress and take right decisions.
- Written and maintained 'How to use' documents, flow diagrams and operational guides for teams.
- Analysed production issues and troubleshooted to find root cause by checking data in database and analysed production logs, getting it fixed from developers, tested and released to production.
Senior Consultant-QA
Fiberlink Software Pvt. Ltd.
Bangalore, KA
03.2011 - 04.2014
- Worked as regression team member.
- Able to work in small time-based projects
Technical Support Executive
Sutherland Global Services
03.2009 - 03.2011
- Worked as technical support staff to provide email and chat support for acer, e-machine computers.
Education
Master of Science - Computers
Karpagam College of Engg.
Coimbatore, KA06.2008
Bachelor of Science - Computers
Sree Naraya Guru College
Coimbatore, TN06.2005
Skills
- Domain experience in MDM and e-commerce
- Leadership
- Planning
- Strong with SDLC, Defect Life cycle
- Project Management
- Decision Making
- Cost Management
Accomplishments
- Delivered critical features on time with good quality.
- Have lead multi-squad(20+squads) feature release successfully.
- Worked in time-bound special projects and delivered on time with quality.
Personal Information
- Date of Birth : 30th August 1983
- Languages Known : English, Hindi, Malayalam, and Tamil
- Sex / Marital Status : Male, Married
- Nationality/Passport : Indian
Timeline
QA Manager
Quinbay Technologies
10.2020 - Current
Lead- QA Engineer
Coviam Technologies
04.2016 - 09.2020
Software Engineer
IBM India Pvt. Ltd.
02.2015 - 04.2016
QA Engineer
IBM India Private Limited
05.2014 - 02.2015
Senior Consultant-QA
Fiberlink Software Pvt. Ltd.
03.2011 - 04.2014
Technical Support Executive
Sutherland Global Services
03.2009 - 03.2011
Bachelor of Science - Computers
Sree Naraya Guru College
Master of Science - Computers
Karpagam College of Engg.