Harikrishnan Chandrasekharan

• Tools / Skill sets: JIRA, Confluence, Git, Scaled Agile Framework, SCRUM, Kanban, Delivery Management
• Program Management for a Major TATA CLIQ, projects
• Consistent delivery of Programs using the best of Agile Methodologies
• Created set of systems to make sure the Delivery is not affected, Workflows have been created to maximise the team's potential and improve the quality of the delivery
• Made sure to create a culture of brutal transparency to the Product and Stakeholders regarding the progress / pitfalls of the Program and multiple projects
• Incorporated various learnings procured from Technology giants in my earlier tenure for the betterment of TATA CLIQ
• Extensively worked with the continuous release management process to streamline the project deliveries and to help out to reduce the complexity of the Program Delivery
• Have done this via raising discussions about the Risks and benefits of the various industry followed models
• Key Result Areas

• Tools: Azure Dev-ops (VSTS), Salesforce.com, SAP-ERP, GSAP, MS Azure, Azure Bot Framework, Agile, SCRUM, SAFE, LESS
• Program Management for 7 Shell projects for the Shell Technology Team
• Responsible for Stake holder Management, Delivery Management, Road Map Planning, Program Implementation Planning, Agile project and program Implementation, Agile Coaching of the Team and stake holders
• Completed all the Programs with the Consistent ATO checks and ATD requirements and had delivered 100% of the planned activities
• Responsible for Team building, Resource Allocation, Budgeting, and have acted as the go to personnel for all the resource related issues
• Mentored multiple Project Managers and Program Managers who have joined after my tenure
• Implemented multiple and various best practices from other Agile Frameworks to facilitate and provide more control to Shell for the IT Delivery Space, Such as Agile Release Trains, Program Implement Planning, Distributed PI Planning for the geographically separated teams, Lean Thinking, LeSS HUGE
• On a Team level was constantly helping out the teams with All the Agile Ceremonies, Sprint Planning, Sprint Retrospectives, Product Backlog Grooming, Release Planning, Facilitating the team's requirements as a Servant leader
• Have worked with stakeholders from Different Demographics (Europe, US, Asia) during the tenure
• Key Result Areas

• Tools: Azure Dev-ops, JIRA, Visio, MS Projects, SCRUM, Kanban, SAFE, LESS, Recruitment
• Worked as the Head for Delivery Assurance for Orion Innovation's Finance vertical
• Helped to Implemente a custom Agile framework (O'gile) which had been designed for Orion's Agile delivery by absorbing the better practices from Scrum, Kanban, SAFE, LESS
• Re-wrote the implementation plans for multiple Finance Projects and have helped with the Road Map creation for multiple Projects
• Worked as PMO Head, Risk Manager, Agile Coach
• Actively participated in Recruitment and Mentoring, had taken more than 50 interviews for various lateral hires
• Extensive Agile Classes and Employee Coaching were provided for the newly joined Orion colleagues
• Key Result Areas

• Tools: Azure Dev-ops (VSTS), Salesforce.Com, MS SharePoint, MS Office
• Created a Robust Agile Delivery Procedure to tailor the current Shell Team By working on Project Planning, Project Execution, Introspective Monitoring and Quality delivery for our Current Project as a Servant Leader
• Implemented a structured Agile Pipeline to ensure the continued delivery of Quality Product Releases, with in the agreed time and hence with in the cost parameters
• Responsible for creating Best delivery practices for a team of various Software vendors and Shell Personnel
• Made sure to reduce the Product Owner's burden of time zone issues be effectively acting as The Endpoint for our Team
• This helped us to make sure our stakeholders are continuously informed about the team and the team would be working in Tandem with the Business and Product
• Helped the team in Technical tasks by using my previous experience in Salesforce.com and Amdocs Clarify CRM which I have worked as a Dev
• Implemented Unit Testing, Regression Testing and various other quality aspects to ensure the Business Acceptance
• Worked as a Mentor for my Team, working with SHELL's Diverse and accommodating atmosphere
• Created a culture with in the team for Risk Management promptly provide the suggestions and feedback to the various product and stake holders
• Made sure all the Product and Business feedbacks are implemented with the support of the team, Resolved Internal Conflicts and made sure the team never loses sight of the end goal
• Trained and coached all the stakeholders and Developers on Agile practices like SCRUM and KANBAN
• Conducted and hosted all the SCRUM ceremonies and upheld the Agile way of doing things by implementing Agile Manifesto Practices
• Setup Complete Delivery Practices using Azure Dev-ops/VSTS
• Delivery lead for various Light and heavy business Managed SalesForce.Com applications
• Coached the team members on setting up testing frameworks and migration activities
• Proactively managed various internal Stakeholder changes and transitions with in the team to make sure that the Business is unaffected
• Worked as the Team's endpoint for Resource Allocation, Project Budgeting, Architectural discussions with Salesforce COE, SOM support team
• Bi Weekly release planning without fail with the Salesforce COE and the SOM support and Dev-ops team
• Have been instrumental in planning various releases, Creating and maintaining Team's Agile Artefacts (Product Backlog, Sprint Backlog)
• Key Result Areas

• Guiding multidisciplinary efforts encompassing product development, customer success & professional services
• Converted client requirements into actionable stipulations ensuring alignment with project scope
• Created additional business opportunities via process enhancement
• Harmonize strategic initiatives with both business and technological frameworks
• Acted as business endpoint for gathering client requirements for live events such as Cirque Du Soleil, IPL, ISL & PKL
• Key Result Areas:
• Highlights:
• Led product lifecycle management via Agile & Scrum methodology , and achieved 25% more success.
• Generated INR 8 Crores by securing valuable new projects
• Scoped multiple releases for five distinct products.
• Coordinated with leadership on vision for major product

• Coordinated team activities and delegated tasks to ensure efficient completion of projects.
• Developed strategies for problem solving and conflict resolution among team members.
• Conducted regular performance reviews to assess individual team member progress.
• Provided coaching and feedback on employee performance, encouraging professional development.
• Created training materials and conducted group trainings on new processes or procedures.
• Undertook deep hands-on development in C#, ASP.NET with C#, MS SQL Server, SQL, SSIS, NewsPage and Android framework
• Facilitated learning and knowledge transfer on various new technologies
• SPOC for all Microsoft technology applications for the team
• Implemented Agile processes to ensure that smooth delivery & development

Tools: ASP.NET with VB.NET, C#, MS SQL Server, Salesforce.com, VSTS, LYRIS.

Role:

• Led application development, maintenance, and defect management.
• Created and managed various processes to reduce the complexity of the tasks.

UPC Netherlands & Austria - Telecom Domain

Client: Europe-based Communication Company, providing triple play services (Telephony, Internet, Digital TV) to customers spread over 5 countries.

Tools: C#, .NET, Amdocs Clarify CRM, PL/SQL, Oracle.

Role:

Acquired experience in application maintenance.

Analyzed issues and made required code fixes, data fixes, and necessary updates.

• Expertise in SCRUM, AGILE, ASP.NET, C#, MS SQL Server, SQLite, .NET Compact Framework
• Added new modules and maintained client's various applications.
• Designed web application and handheld device version, which helped various CSRs to interact with client data on a real-time basis.
• Developed both web and windows applications to help the client teams.

• Developed software using the Microsoft framework to streamline client operations
• Enhanced client capabilities to analyze and manage data efficiently
• Developed web-based and desktop software solutions
• Supported numerous pilot projects under COE
• Conducted code reviews to ensure high-quality code was produced that adhered to coding standards.