Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Personal Information
Timeline
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Hari Krishnan J

Kollam

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Sales Manager

City Gym
09.2020 - Current
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Organized promotional events and interacted with community to increase sales volume.
  • Implemented systems and procedures to increase sales.
  • Managed accounts to retain existing relationships and grow share of business.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Sales Administrator

City Gym
07.2019 - 08.2020
  • Revenue of the year 2020 has increased by 25%.
  • Managed over 2000 clients.
  • Planned and directed staff training and performance evaluations.
  • Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
  • Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Managed efficient cash register operations.

System Administrator

City Gym
11.2016 - 06.2019
  • Collected, validated, and distributed information to employees.
  • Entered and maintained departmental records in company database.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Paid attention to detail while completing assignments.

Education

MBA - International Business Management

Madurai Kamaraj
Madurai, Tamil Nadu
03.2023

Master of Computer Applications -

K V V S Institute of Technology
Adoor, Kerala
08.2016

Bachelor of Science - Computer Science

K V V S Institute of Technology
Adoor, Kerala
08.2013

Skills

  • Sales Planning
  • Revenue Forecasting
  • Sales Tracking
  • Staff Management
  • Sales Reporting
  • Client Relationship Management
  • Account Management
  • Team Oversight
  • Sales Processes
  • Direct Sales

Accomplishments

  • Named "Manager of the Year" in 2022.
  • Supervised team of 50 staff members.
  • Collaborated with team of 20 members in the development of new branch of the company in Qatar.
  • Achieved high revenue through effective interaction and by building strong and loyal bonds with customers

Additional Information

Interested in learning about Network Administration and Cloud infrastructure.


Personal Information

  • Date of Birth : 14. Nov.1992
  • Marital status : Married
  • Nationality : Indian

Timeline

Sales Manager

City Gym
09.2020 - Current

Sales Administrator

City Gym
07.2019 - 08.2020

System Administrator

City Gym
11.2016 - 06.2019

MBA - International Business Management

Madurai Kamaraj

Master of Computer Applications -

K V V S Institute of Technology

Bachelor of Science - Computer Science

K V V S Institute of Technology

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Hari Krishnan J