Harikrishnan K R
Kollam
Summary
Dynamic Merchandise Manager with a proven track record at DR WASH, excelling in inventory management and market analysis. Expertly negotiated vendor terms, enhancing product quality while reducing costs. Recognized for driving sales growth through strategic merchandising and effective communication, fostering customer loyalty and engagement in competitive markets.
Overview
14
14
years of professional experience
Work History
Merchandise Manager
DR WASH
KOLLAM
01.2024 - Current
- Maintained effective communication with vendors regarding new products, marketing campaigns, discounts and promotions.
- Researched market trends in order to identify opportunities for growth in existing or new product categories.
- Identified areas of improvement within the current inventory system in order to streamline processes.
- Negotiated with vendors to obtain favorable terms, pricing, and delivery schedules.
- Reviewed vendor performance metrics such as on-time delivery rate and quality control measures to ensure compliance with company standards.
- Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.
- Provided ongoing training for staff members on how best to utilize merchandise resources.
- Coordinated with the marketing department to align merchandising strategies with promotional activities and advertising campaigns.
- Reviewed supply levels and aging inventory to forecast purchasing needs.
Merchandiser
CPM India Sales Pvt Ltd
01.2018 - Current
- Develop and implement merchandising strategies to optimize product presentation and drive sales, resulting in a productive growth
- Collaborate with cross-functional teams to forecast trends and plan inventory levels
- Analyze market trends, competitor activities, and consumer behavior to make data-driven decisions, increasing product appeal and customer engagement
- Execute product launches, promotional campaigns, and visual displays to enhance brand visibility and customer experience
- Established and maintained relationships with suppliers, negotiating favorable terms and improving product quality while reducing costs
- Conducted regular store visits and audits to assess merchandising standards and compliance with brand guidelines, resulting in measurable improvements
Supervisor
ITC Kerala
Kollam
11.2016 - 03.2018
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Created new strategies for improving customer service standards within the organization
- Oversaw quality control to identify inconsistencies and malfunctions
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues
- Performed monthly inventory checks to ensure sufficient stock levels for all products
Supervisor
Sons of Saleh Dawoud Al Maghlouth Holding Co
01.2011 - 01.2016
- Developed and executed effective merchandising strategies tailored to the Gulf market, resulting in increased sales
- Created new strategies for improving customer service standards within the organization
- Collaborated with cross-functional teams to forecast market trends, manage inventory levels, and optimize product assortment for Gulf-based consumers
- Analyzed Gulf market trends, competitor activities, and consumer behavior to drive data-driven decisions, enhancing product appeal and customer engagement specifically for the region
- Spearheaded successful product launches and promotional campaigns customized for Gulf markets, contributing to brand visibility and customer loyalty
Education
High School Diploma -
VVHSS
POREDOM,KERALA03-2007
Skills
- Inventory management
- Market analysis and Business Awareness
- Sales forecasting
- Data-driven decision making
- Stock replenishment
- Time management
- Customer service
- Gulf Market Expertise
- Effective communication
- Operations
TECHNICAL QUALIFICATION
- M.S OFFICE
- PROCESS CONTROL INSRTUMENTATION
- DTP MALAYALAM & ENGLISH
PASSPORT NAME
PASSPORT NO : J7353889
PLACE OF ISSUE:-TRIVANDRUM
DATE OF ISSUE:-21-06-2022
DATE OF EXPIRY:-20-06-2032
Timeline
Merchandise Manager
DR WASH
01.2024 - Current
Merchandiser
CPM India Sales Pvt Ltd
01.2018 - Current
Supervisor
ITC Kerala
11.2016 - 03.2018
Supervisor
Sons of Saleh Dawoud Al Maghlouth Holding Co
01.2011 - 01.2016
High School Diploma -
VVHSS
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