HARI KRISHNAN R
KARUNAGAPPALLY
Summary
Dynamic professional with experience in collections and customer relationship management. Recognized for effective communication and staff development skills, facilitating training while resolving client issues to drive timely debt recovery and improve overall team performance.
Overview
7
7
years of professional experience
Work History
Collections Agent
ESAF SMALL FINANCE BANK
KARUNAGAPPALLY
08.2025 - Current
- Managed customer accounts to ensure timely collections of outstanding debts.
- Negotiated payment plans with clients to facilitate debt recovery.
Relationship Officer
MUTHOOT MICROFIN
PUTHIYAKAVU
07.2024 - 05.2025
- Managed customer accounts to ensure timely collections of outstanding debts.
- Communicated effectively with clients to resolve payment issues and concerns.
- Negotiated payment plans with clients to facilitate debt recovery.
- Trained new staff on company policies and best practices for collections.
Accounts Assistant
RAHUL KRISHNA ASSOCIATE
KARUNAGAPPALLY
08.2022 - 07.2023
- Assisted in preparing monthly financial reports for management review.
- Prepared and processed invoices, payments and bank deposits.
- Maintained accurate records of financial transactions.
Sales Executive
AMBATTY AGENCIES
KARUNAGAPPALLY
03.2019 - 06.2021
- Developed strong relationships with clients to understand their needs and preferences.
- Conducted market research to identify new sales opportunities and trends.
- Presented product demonstrations to educate potential customers on features.
Education
B COM
KERALA UNIVERSITY
KERALA UNIVERSITY06-2018
Skills
- Time management
- Collections process improvement
- Staff development
- Teamwork orientation
- Customer relationship management
Languages
Malayalam
Elementary (A2)
A2
English
Beginner
A1
Affiliations
TRAVELING
Timeline
Collections Agent
ESAF SMALL FINANCE BANK
08.2025 - Current
Relationship Officer
MUTHOOT MICROFIN
07.2024 - 05.2025
Accounts Assistant
RAHUL KRISHNA ASSOCIATE
08.2022 - 07.2023
Sales Executive
AMBATTY AGENCIES
03.2019 - 06.2021
B COM
KERALA UNIVERSITY