HARIKRISHNAN RAJENDRAN PILLAI
Cairns,QLD
Summary
Data Science graduate with a strong foundation in analytics, statistics, and programming who is also a dynamic Restaurant Manager with expertise in streamlining operations and enhancing customer service. Proven ability to lead teams and implement efficient processes, driving measurable improvements in productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Manager
McDonald's, Berther Group
Cairns, Australia
06.2020 - Current
- Led operational teams and streamlined business processes to boost efficiency.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Master of Data Science -
James Cook University
Cairns, QLD 03.2020 - 01/2022
Master of Computer Applications -
Mar Athanasios College For Advanced Studies Thiruvalla
Thiruvalla, Kerala 06.2017 - 01/2019
Bachelor of Computer Science -
IHRD Karthikappally
Karthikappally, Kerala 07.2014 - 01/2017
Skills
- Programming & Tools: Python, R, SQL, Java, C, TensorFlow, Hadoop, SAS, Tableau, AWS
- Machine Learning & Analytics: Deep Learning, NLP, Data Mining, Predictive Modeling
- Databases: MySQL, Oracle, Database Design
- Other Tools: MS Office, Visual Studio, PyCharm, Photoshop, Lightroom
- Soft Skills: Leadership, Communication, Business Management, Problem-solving, Budgeting, Inventory control, Staff training, Operational efficiency, Customer relationship management, Health and safety compliance, Performance assessment
Certification
- Certified in Tableau, AWS, and SAS
- Proficient in Excel for data wrangling and visualization
- Experience with PyCharm, Visual Studio, and Jupyter Notebooks
Languages
English
Proficient
C2
Hindi
Upper Intermediate
B2
Malayalam
Proficient
C2
RELEVANT PROJECTS & INTERNSHIPS
Data Analyst Intern – CROSSMARK AUSTRALIA, Aug 2021 – Nov 2021, - Analyzed sales data to identify customer trends and key opportunities., - Created interactive dashboards and visualizations using Tableau., - Delivered insights and reports that supported decision-making for marketing and sales.
Web Developer Intern – RiSyst Pvt. Ltd., India, Aug 2019 – Nov 2019, - Developed responsive web pages as per client specifications., - Maintained and updated client websites, supporting UI/UX improvements.
Academic Projects
Web Design Project: Developed a user-friendly web application using HTML, CSS, .net, VB, SQL for backend database for an event management team that allows users to sign in, request services, contact teams and payment sections for advance payments all through secure gateways.
Android App Project: Created an Android app focusing on user interaction and functionality for a tap and go execution of a normal ATM machine which allows users to tap their phone and withdraw cash from an ATM using the app and created a moch app that resembles an ATM to provide demo of how a launched app would work. Used Android Studio for the project.
EXTRACURRICULARS
- Lead a team of 4 designers to help with Social Media promotion of Macfiesta 2k18 (College Fest of MACFAST, Tiruvalla). Designed Content for promotion for social media, designed posters, created video promotion materials and advertisements for the promotion of the event
- Lead an event of network gaming (LAN Gaming) that involved local LAN Gaming offline tournaments for MACFIESTA 2k18
- Was last of a flood relief campaign in Alappuzha during the Kerala 2018 flood and collected and provided goods to more than 10 flood relief camps during the flood.
Timeline
Restaurant Manager
McDonald's, Berther Group
06.2020 - Current
Master of Data Science -
James Cook University
03.2020 - 01/2022
Master of Computer Applications -
Mar Athanasios College For Advanced Studies Thiruvalla
06.2017 - 01/2019
Bachelor of Computer Science -
IHRD Karthikappally
07.2014 - 01/2017