HARI KUMAR G U N U PU R U
Visakhapatnam
Summary
I am actively seeking a position that enables me to leverage my skills and abilities to contribute efficiently to organizational growth while advancing my professional career. My goal is to make a significant impact through effective collaboration, continuous learning, and consistently delivering exceptional results.
Overview
3
3
years of professional experience
Work History
International Customer Service Executive
InTouchCX:(24-7InTouch)
Hyderabad
11.2021 - Current
- I have been serving as an International Customer Service Executive at InTouch CX: (24-7 InTouch) for the past 2 Years and 8 Months.
- My responsibilities in this role involve efficiently resolving customer queries, providing valuable information, and assisting with product purchases.
- I am dedicated to delivering outstanding customer service and ensuring utmost customer satisfaction.
- Trained the new batches on the process as well and been as a Pilot batch for additional tools.
Education
B .Tech - Civil Engineering
Vignan's Institute of Information Technology
Visakhapatnam, AP05-2020
MPC
Sri Chaitanya Junior College
Visakhapatnam, AP03-2016
SSC
Sri Chaitanya Techno School
Visakhapatnam, AP05-2014
Skills
- Platform expertise
- Analytics
- Communication
- Strategic thinking
- Adaptability
- Relationship-building
- Positivity
Internship
Water Resource Department, Andhra Pradesh, Visakhapatnam, Graduate Trainee, MAY 2018 - JUNE 2018, Observed pumping from dead storage of Raiwada reservoir
Projects
Groundwater Modelling using MODFLOW Software, Visakhapatnam, OCTOBER 2019 - MARCH 2020, Utilized modeling techniques to predict groundwater heads, determine flow directions, and identify main sources and sinks. Investigated the impact of human activities, such as wastewater discharge and agricultural practices, on groundwater quality, drawing significant conclusions.
skills
- C Programming Basics
- Excel
- AutoCAD
- Microsoft Office
Timeline
International Customer Service Executive
InTouchCX:(24-7InTouch)
11.2021 - Current
B .Tech - Civil Engineering
Vignan's Institute of Information Technology
MPC
Sri Chaitanya Junior College
SSC
Sri Chaitanya Techno School
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