Test Manager with 18 years of experience in Agile, Waterfall, and Hybrid methodologies. Expertise in managing comprehensive Testing Delivery and Automation Frameworks for Banking and Insurance sectors in the UK and Ireland. Proven ability to adapt to fast-paced environments and last-minute changes while maintaining high standards of work quality and efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Portfolio Test Manager
Cognizant Technology Solutions
Chennai
09.2023 - Current
Client: AXA UK, Retail - Insurance
Roles:
QA Governance - AXA, Client recommended Role
Solution Assurance Lead
Achievements:
Successful delivery of the Digital Car Insurance product and Payments integration program.
Identified areas of improvement in existing QA processes, and suggested new approaches or methods to optimize them
Improved test cycles by '2x' to accelerate the Agile Release Train to production.
Led a team of 35 testers in manual and automated testing activities on multiple platforms.
Maintained high standards in terms of quality assurance practices across the portfolio.
Conducted periodic reviews of existing test cases and scripts ensuring accuracy and relevance with changing business needs.
Led the design, development and implementation of automated test scripts for multiple software applications.
Provided technical guidance to testers, and ensured efficient execution of tests.
Proposed strategies towards improving product stability by identifying gaps in current test coverage.
Program Test Manager
Cognizant Technology Solutions
Chennai
07.2019 - 08.2023
Established comprehensive test strategy to enhance efficiency across all vendors involved.
Mobilized team of 22 members within Test Workstream to achieve programme objectives.
Implemented effective non-functional strategies for operational acceptance and accessibility testing.
Analyzed requirements and technical designs to recommend test approaches and estimates.
Conducted reviews and approvals for test approach and completion reports.
Evaluated test automation framework, achieving 60% efficiency increase by June 2020.
Adopted industry standards for C#, Specflow, and Selenium frameworks to ensure best practices.
Recommended service/API-based testing to boost automation coverage by 75%.
Automation Architect
Cognizant Technology Solutions
Wilmslow
07.2017 - 07.2019
Reviewed Automation Framework to recommend enhancements that optimize performance.
Developed successful proof of concept for data-driven end-to-end integration automation framework.
Managed and led team of 10+ quality engineers to deliver consumer product partnership propositions.
Analyzed requirements and technical designs to approve test approaches and heat maps.
Established simplified test approach, significantly reducing manual effort in completion reporting.
Identified automation-first strategies, enabling team to implement API testing for underwriting.
Reviewed automation and manual tests for comprehensive coverage, analyzing results and defects.
Triage defects and resolved issues, eliminating blockers for testing teams.
Test Lead - Integration Specialist
Cognizant Technology Solutions
Leeds
11.2015 - 06.2017
Facilitated knowledge transfer from Accenture on Duck Creek platform.
Established subject matter expertise in ADC to enhance testing and implementation support.
Served as Senior Integration Test Lead at Lloyds Banking Group, ensuring quality assurance.
Coordinated testing activities to align with project timelines and objectives.
Technical Test Lead
Cognizant Technology Solutions
Chennai
05.2014 - 10.2015
Client : Lloyds Banking Group
Enforced quality gating by reviewing sprint plans and test scenarios from Accenture.
Produced Agile and Integration Test Strategy for program implementation.
Developed test estimation using test case points and model loading for end-to-end program.
Customized Application Lifecycle Management (ALM) for program; trained business users in ALM.
Participated in defect triage, escalating critical path defect fixes.
Produced daily and weekly status reports to track project progress.
Reviewed testing sign-off and closure documents; provided recommendations for improvements.
Coordinated with stakeholders to establish a digital lab for testing requirements.
Education
Bachelor of Science - Computer Science
Loyola College
Chennai
03.2006
Skills
End-to-end test management
Test strategy development
Stakeholder engagement
Project and risk management
API & Web Test automation frameworks
Java, Selenium, and Playwright proficiency
Data-driven automation and BDD
Leapwork and Tosca implementation
Defect triage and resolution
Process improvement initiatives
Continuous integration practices
User acceptance testing
Non-functional testing
Cross-functional collaboration
Technical detailing skills
Certification
2020-06 Tosca Automation Specialist Level 2
2017-02 PRINCE2@ 2017 Foundation & Practitioner
2014-10 Insurance Claims Handling Process [IF4]
2011-06 Insurance, Legal and Regulatory [IF1]
2011-05 Cognizant Certified Insurance Domain SME
2010-11 Cognizant Certified ISTQB Profession
Accomplishments
Innovative Learning Experience Award 2025, Cognizant
Delivery Achievement Award 2019, AXA-UK
Delivery Achievement Award 2019, Royal London Group-UK
Delivery Excellence Award 2018, Royal London Group-UK
Outstanding Performance Award 2018, Cognizant
Excellence Award - GI DuckCreek Integration Programme 2016, Lloyds Banking Group-UK
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions
Associate of Projects at Cognizant Technology Solutions India Private LimitedAssociate of Projects at Cognizant Technology Solutions India Private Limited