Hari Madhav T
Retail Business
Guntur
Summary
Results-driven Operations Leader and Retail Business Development (RBD) with over 15+ years of experience in retail sales, business expansion, and multi-store management. Expertise in retail strategy, operational excellence, franchise management, and KPI-driven performance optimization. Proven ability to lead large-scale retail networks, drive revenue growth, and implement best practices in store operations, inventory control, and customer experience. Adept at market research, competitive analysis, and new business development, ensuring sustainable business growth.
Overview
16
16
years of professional experience
3
3
Languages
Work History
TSM- South
Aditya Birla Fashion & Retail LTD
09.2024 - Current
- Taking care for the entire south for retail store operations and Business Development for AP & Telangana
- Achieve Sales targets and revenue goals for assigned region
- Actively working on the implementation of new strategies to increase marker share and brand presence
- Identify new business opportunities, potential locations, partnerships and expansion areas
- Evaluation of the market, catchment and competition analysis to understand customer preferences and industry trends
- Ensuring smooth execution of store set up by coordinating with the projects, VM and Planning Teams
- Regular reviews with the store teams to meet up the KPI’s and providing resolution operational issues
Area Operations Manager
Brain Bees Solutions PVT.LTD
12.2021 - 09.2024
- Company Overview: Firstcry.com
- Handled 25,000 Sqft of retail operations spread across EBO’s covered in partial Andhra Pradesh with annual the turnover of 36cr
- Assisted BD team to find out new markets for brand presence and expansion in AP Market
- Deep Dive monitoring on Staff trainings, KPI’s & Mystery audits reports for more productivity in numbers
- Detailed weekly, monthly & annual reviews on each and every store performance with the category wise contributions and LKL growth rate
- Focused actions and discussions with Franchisee and SM for ageing stocks liquidations
- Responsible for Primary and Secondary sales and achievement for every allotted store
- Co-ordinating with the merchandising & sourcing team for the stocks as per the seasons and catchment demand
- Responsible for effective day to day retail operations from the allotted stores
- Coach & develop the Franchisee and EBO’s Manager’s to achieve excellent standards, growth & wealthy business
- Support / assisting the opening of new and renovated stores by ensuring MC plans, Stocks, and staff training to open the store in set opening date
- Monitoring of EBO KPI’s and conducting monthly business reviews with the franchisee on profitability
- Close monitoring of store operations & VM management by the franchisees
- Training on product & customer service to the store teams
- Inventory management on FMS & SMS for stocks quick rotations
- Firstcry.com
Cluster Operations Manager
Page Industries LTD
11.2017 - 11.2021
- Company Overview: JOCKEY
- Responsible for effective day to day retail operations from the allotted cluster stores
- Manage and resolve complex operational issues that arise in the allotted cluster stores
- Coach & develop the Franchisee and EBO’s Manager’s to achieve excellent standards, growth & wealthy business
- Support / assisting the opening of new and renovated stores by ensuring MC plans, Stocks, and staff training to open the store in set opening date
- Monitoring of EBO KPI’s to achieve continual growth of business and to make franchisee profitable
- New styles or merchandise planning to the EBO’s as per market demand
- Close monitoring of store operations & VM management by the franchisees
- Training on product & customer service to the store teams
- Detailed weekly, monthly & annual reports on each and every store performance with the category wise contributions and LKL growth rate
- Assisted regional planners for regular basis assortment modifications as per the catchment demand
- JOCKEY
Multi Store Operations Manager
Manyavar & Mebaz
08.2011 - 11.2017
- Responsible for meeting the entire stores KPI’s through excellent customer service execution and proper stock management
- Implementing and adhere to the SOPs for all retail operations
- Scheduling of floor manpower with duty rota
- Build, coach, develop and motivating the TEAM to meet and exceed performance as per company expectations
- Recruiting, Training, Supervising and appraising staff
- Conducting and supervising AM/PM meeting to review performance with SM’s on daily basis
- Conducting weekly/monthly meets with DM’s and floor teams for the necessary changes in plan of action
- Ensuring adequate facilities, store ambience and services for staff & customers
- Tracking of daily stock movements and optimize age of inventory and ensure stock turns
- Coordinating with the HR for the staff related matters
- Maintaining and updating all the store operational expenses bills & invoices to the accounts dept
- Initiated changes to improve the business, revising opening hours to ensure the store can compete effectively in the business demanded seasons
- Dealt with employment issues such as conducting appraisals and PMS
- Updates to superiors on business performance, new initiatives and other issues
- Assigning daily targets to team members, monitoring/evaluating progress and ensuring that the turnaround time is maintained
- Identifying training needs and delivering the same to increase resource efficiency
- Actively involved in continuous call monitoring to identify individual coaching needs and preparing development plans for each marketing executive
- Maintaining daily MIS report for the assigned stores
- Preparation of Budgets for the assigned stores
Store Manager
Zero Stock PVT.LTD
07.2009 - 08.2011
- Company Overview: CORNER STONE
- Create an outstanding store environment where the Customer enjoys shopping and the associate enjoys working
- Communicate and effectively manage all Company programs and store activities
- Assisted in training all new sales staff
- In-depth knowledge of store business and ability to conduct it successfully
- Understand customer requirement and exceptionally good at resolving issues and conflicts
- Maintain and present housekeeping standards and presentations in all areas
- Responsible for the implementation of the assigned store programs and activities
- Responsibility & accountable for every phase of store operation
- Performing business plan to deliver expected profits and sales
- CORNER STONE
Education
MBA - Business Administration
CJJC Nagarjuna University
GunturAccomplishments
- Won the 'Best Employee of the year' Award in Corner Stone.
- Averaged a 30 percent Quarter-to-Quarter sales increase in Manyavar.
- Achieved all the financial targets for the Mebaz & Manyavar throughout the tenure.
- Awarded & Certified as a Best Team Motivator from Mebaz in 2012.
- Represented to MEBAZ Brand for Indian Fashion Forum (IFF) 2017 held in Mumbai.
Training
Retail Management, For the relative, wealthy growth of the retail Industry.
Personal Information
- Father's Name: Kumara Swami Reddy
- Date of Birth: 07/13/86
- Gender: Male
- Nationality: INDIAN
Timeline
TSM- South
Aditya Birla Fashion & Retail LTD
09.2024 - Current
Area Operations Manager
Brain Bees Solutions PVT.LTD
12.2021 - 09.2024
Cluster Operations Manager
Page Industries LTD
11.2017 - 11.2021
Multi Store Operations Manager
Manyavar & Mebaz
08.2011 - 11.2017
Store Manager
Zero Stock PVT.LTD
07.2009 - 08.2011
MBA - Business Administration
CJJC Nagarjuna University
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