Harinakshi Shetty

Results-driven Quality Assurance professional with a strong background in Quality Management and Operations Optimization. Experienced in leading cross-functional teams to drive continuous improvement, enhance operational efficiency, and ensure compliance with ISO standards and industry regulations. Proven success in conducting internal and external audits, implementing corrective actions, and achieving 100% compliance in audits. Skilled in streamlining processes, improving product quality, and mentoring teams to exceed quality goals. Keen on identifying trends and capitalizing on opportunities to enhance operational performance and deliver exceptional results.

Date of Birth: 09/07/88

• English
• Hindi
• Tulu
• Marathi

eLearning Adoption for Organizational Excellence

Description:

Championed a project aimed creating a strong foundation for eLearning adoption in the organization. eLearning introduction would lead to improved training outcomes, cost savings, and enhanced employee skills, ultimately contributing to the overall success of the organization.

Key Highlights:

• Comprehensive eLearning Solution: Introduced eLearning solution that met the specific requirements of the organization.
• With continuous awareness on the eLearning platform increased the course completion 20% to 89% within 6months, leading to a significant boost in self-motivation
• Played a key role in Increased Efficiency: Significantly improved efficiency and productivity across the organization by transitioning to eLearning. Reduced training time and costs associated with traditional in-person training methods.
• Industry Recognition: Garnered positive recognition and praise within the organization for successfully championing the eLearning adoption project. Presented the achievements and outcomes in the HSR’s (Half yearly sales review) and YSR’s. (Yearly Sales Review)

On Job Training: Training Success Story

Description:

• Successfully implement an OJT program that enhances the skills, knowledge, and performance of employees in the organization.
• Identified the specific skills and knowledge gaps within your organization that can be addressed through OJT. Conducted a training needs analysis by consulting with managers, supervisors, and employees to determine the critical areas for improvement.

Key Highlights:

• Effectively implemented an effective on-the-job training (OJT) program in the market research and lead generation field, supervised a team of 3 trainers and a batch of 40 LGE's and 10 RAs in the pilot batch.
• Design the Training Plan: Develop a comprehensive training plan that outlines the structure and content of the OJT program. Determine the duration, frequency, and format of the training sessions. Identify the trainers or mentors who will guide and support the trainees during the OJT process.
• Clearly outline the learning objectives for the OJT program. These objectives should align with the overall goals of the organization and the specific needs identified in the training needs analysis. Ensure that the objectives are specific, measurable, achievable, relevant, and time-bound (SMART).
• Worked closely with the HR and Operations Department to create training materials and resources that support the OJT program. These materials may include standard operating procedures (SOPs), job aids, checklists, videos, or online resources. Ensure that the materials are accessible and user-friendly.

• Pune
• Mumbai