HARINANDAN M. IYER
Dombivili (East)
Summary
To work in a competitive, sound organization & to contribute all my skills and ability to its growth.
Talented Executive with many years of driving corporate success through analytics and cost-benefit analysis. Engages with staff and customers to foster positive corporate image. Identifies and promotes team contributors to facilitate growth. Serves as mentor to newer staff, closing knowledge gaps, and driving performance.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
IT executive (EDP)
Millennium Toyota (Arpanna Motors Pvt Ltd)
Thane
01.2010 - 06.2020
- Co-ordinate with customer, understand customer expectation and explain to technical expert and find the right solution with cost-effective without any compromise guidelines of management.
- Software installation, configuration, and management.
- Troubleshooting and support.
- Monitor systems performance.
- Resolve network problems.
- Run routine installations and software updates such as patches and upgrades remotely.
- Diagnosing boot issues.
- Backup data.
Customer Support Engg
Micropoint Computers Limited
Andheri
10.2006 - 11.2009
- Monitoring stock and inventory of following systems including ordering stock.
- Communicating stock managing data to development and engineering department.
- Forecasting and ordering inventory accordingly.
IT executive
L&T
Mahape
12.2004 - 12.2006
- Provided leadership in developing, implementing, monitoring and evaluating processes related to IT operations.
- Trained staff on proper usage of computers, networks and applications.
- Coordinated with other departments such as marketing, finance or HR to ensure successful adoption of technology solutions.
- Implemented measures to protect confidential data from cyber threats like malware or ransomware attacks.
- Audited user accounts periodically to detect unauthorized access attempts.
- Created a budget for IT operations including hardware, software, personnel costs and third-party services.
Education
Microsoft Certified Systems Engineer - MCSE
CMS
12.2012 - 12.2015
10th -
A.V. School
Dombivili, Mumbai12th Appeared -
NIOS institute
Mulund, MumbaiH/W & Networking -
Jetking institute
ThaneSkills
- Good Knowledge of Ms-Excel
- Ms-Word
- Maintaining good interaction and co-ordination with colleagues
- Team player
- PC based Software
- Microsoft Office - Basics
- MS-Office
- Problem solving
- Effective communication
- Income generation
Hobbies and Interests
- Listening to Music
- Travelling
Personal Information
- Date of Birth: 12/29/86
- Nationality: Indian
- Marital Status: Single
- Place of Birth: Mumbai
Languages
- Hindi
- Marathi
- Tamil
- Malayalam
- Gujarati
- English
- Hindi
- Marathi
- Tamil
- Malayalam
- Gujarati
Languages
Tamil
First Language
English
Beginner
A1
Hindi
Beginner
A1
Marathi
Elementary
A2
Malayalam
Beginner
A1
Timeline
Microsoft Certified Systems Engineer - MCSE
CMS
12.2012 - 12.2015
IT executive (EDP)
Millennium Toyota (Arpanna Motors Pvt Ltd)
01.2010 - 06.2020
Customer Support Engg
Micropoint Computers Limited
10.2006 - 11.2009
IT executive
L&T
12.2004 - 12.2006
10th -
A.V. School
12th Appeared -
NIOS institute
H/W & Networking -
Jetking institute