Harini K
Salesforce Developer and Administrator
Chengalpattu
Summary
Certified Salesforce Developer, Administrator, and Tableau CRM & Einstein Discovery Consultant with a proven track record in configuring, customizing, and optimizing Salesforce solutions to drive operational efficiency. Over 2.3 years of hands-on experience in developing and implementing Salesforce solutions, specializing in Agile methodology, Apex, Triggers, Lightning Web Components, API integrations, and enhancing sales, support, and financial processes through Salesforce and Rootstock ERP. Proficient in user management, custom objects, reports, dashboards, and refining sales/support workflows. Committed to utilizing technology to streamline business operations and enhance data security measures.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
System Analyst
HiBiz Solutions
11.2022 - 02.2025
- Resolved 70+ JIRA tickets, playing a key role in the completion of two projects within the development team
- Maintained and customized Sales and Service Cloud features including custom objects, page layouts, and validation rules
- Developed custom Apex classes, triggers, and Lightning components to enhance CRM functionality
- Created and optimized custom flows tailored to specific customer needs
- Created complex Flows and automation to streamline to ERP business processes
- Constructed and maintained 100+ custom objects
- Designed and developed advanced analytics dashboards (Rootstock Enterprise Insights) in Einstein Analytics for sales, spend, inventory, and finance, ensuring alignment with customer requirements
- Understanding of CRM, Sales, Support and Finance processes
- Configured and optimized Rootstock ERP to streamline inventory management and reduce discrepancies
- Worked on Rootstock customer project and actively connected with more than 50+ customers
- Provided technical support for end-users, resolving issues promptly and effectively.
Education
Bachelors - Computer Science and Engineering
Government College of Engineering
Salem, India 06.2019 - 06.2022
Skills
- APEX
- Visualforce
- Lightning Web Components (LWC)
- Triggers
- SOQL
- Flows
- Reports and Dashboards
- REST API Integration
- Tableau CRM Dashboards
- Data Visualization
- Data Integration
- SAQL
- JavaScript
- NodeJS
- ReactJS
- MongoDB
- VS Code
- Git
- JIRA
Certification
Salesforce Certified Platform Developer 1
Timeline
System Analyst
HiBiz Solutions
11.2022 - 02.2025
Bachelors - Computer Science and Engineering
Government College of Engineering
06.2019 - 06.2022
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