Hi, I’m
Harini Ramamurthy
Operations Head , Facility Admin, Project Manager,
Bengaluru
Summary
Dynamic Project Manager with a proven track record at Workshaala Spaces, adept at driving operational excellence and enhancing customer satisfaction. Skilled in project planning and stakeholder communications, I successfully implemented strategic initiatives that improved team performance and fostered collaboration, ensuring timely project delivery and effective conflict resolution.
Overview
2027
years of professional experience
5
Languages
Work History
Workshaala Spaces
Project Manager
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
Workshalaa Spaces
Customer Relations Manager
03.2018 - 03.2026
Job overview
- Implemented effective communication strategies for better understanding of customer needs and expectations.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Managed customer relations on ongoing basis to maximize customer retention.
- Made customers aware of current and new programs and services.
Workshaala Spaces
Vendor Manager
03.2018 - 03.2026
Job overview
- Implemented continuous improvement initiatives within the vendor management function, driving operational excellence throughout the organization.
- Trained team members on best practices in vendor management, fostering a culture of continuous learning within the department.
- Managed disputes effectively between vendors and internal stakeholders through mediation techniques to arrive at mutually beneficial resolutions.
- Championed vendor management best practices across the organization, promoting a culture of collaboration between internal teams and external partners for mutual success.
Workshaala Spaces
Head of Operations, Project Manager , Facility Man
03.2018 - 03.2026
Job overview
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Developed comprehensive training programs for staff, enhancing team performance and skill sets.
- Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.
Education
CMRIMS Banaglore
Master of Science
Annamali University Bangalore
MBA
Skills
Project management
Project planning
Project planning and development
Project tracking
Budget administration
Influencing skills
Meeting facilitation
Expense reports
Project regulations
Customer relations specialist
Client rapport
Cost reduction and containment
Performance evaluations
Data review
Construction management
Advanced problem solving
Inventory control
Processes and procedures
Conflict management
Performance improvements
Purchasing and procurement
Project estimation and bidding
Logistics management
Procedure development
Project closure
Project scope analysis
Budget preparation
Business analysis
Budget control
Coaching and mentoring
Relationship building
Staff management
Cross-functional collaboration
Stakeholder communications
Project scope
Agile methodology
Compliance monitoring
Resource allocation
Team bonding
Presentations
Vendor sourcing
Root-cause analysis
Scope management
Contract management
Productivity improvement
Budgeting and forecasting
Customer relations
Data analysis
Document management
Client relations
Task prioritization
Technical support
Project scheduling
Work flow planning
Team collaboration
Schedule management
Risk management
Strategic planning
Emergency preparedness
Incident reporting
Energy management
Asset management
Security management
Building maintenance
Groundskeeping
Equipment procurement
Inventory procurement
Building inspections
System inspections
Team direction
Schedule coordination
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Problem-solving abilities
Team leadership
Multitasking
Operations management
Operational efficiency
Customer service management
Multitasking Abilities
Employee relations
Excellent communication
Decision-making
Self motivation
Time management abilities
Adaptability and flexibility
Verbal and written communication
Effective communication
Organizational skills
Team building
Attention to detail
Problem-solving aptitude
Adaptability
Effective leader
Analytical thinking
Employee motivation
Procurement
Management team building
Cost control
Timeline
Customer Relations Manager
Workshalaa Spaces
03.2018 - 03.2026
Vendor Manager
Workshaala Spaces
03.2018 - 03.2026
Head of Operations, Project Manager , Facility Man
Workshaala Spaces
03.2018 - 03.2026
Project Manager
Workshaala Spaces
CMRIMS
Master of Science
Annamali University
MBA