Hariprasad S

* Managed academic quality and implementation activities across premium schools(Astra Plus) in the Pan-India school network.
* Led and guided a 10-member implementation team, ensuring consistent execution of curriculum programs and service standards.
* Conducted regular school visits and quality audits to monitor implementation, identify gaps, and ensure high-quality delivery of products and services.
* Worked closely with school principals, key decision-makers (KDMs), and academic leadership to understand requirements and strengthen institutional relationships.
* Conducted product awareness, orientation, and training programs for teachers to support effective understanding and implementation of curriculum solutions.
* Monitored implementation team performance, provided coaching and operational guidance, and ensured timely resolution of school-level challenges and escalations

* Connected with prospective customers through inbound and outbound calls to understand students’ academic needs and requirements.
* Scheduled and conducted online counselling sessions with students and parents.
* Analysed students’ academic performance, learning gaps, and improvement areas to recommend suitable learning solutions.
* Counseled students and parents on Infinity Learn’s personalized online learning programs, teaching methodology, and benefits.
* Converted qualified leads into premium subscribers through consultative selling and effective communication.
* Worked towards achieving monthly sales and conversion targets while maintaining a customer-focused approach.

Senior Inside Sales Associate
Jan 2022 – Nov 2022
* Managed the end-to-end inside sales cycle, from engaging qualified prospects to conversion and enrolment.
* Consulted with students and parents to understand their academic requirements, challenges, and learning objectives.
* Recommended appropriate BYJU’S learning programs by mapping customer requirements to relevant solutions.

* Consistently worked towards achieving sales, conversion, and revenue targets.

Team Lead – Pre-Sales
March 2021 - Jan 2022
* Progressed into a Team Lead role within six months based on performance and sales results.
* Led a team of pre-sales associates responsible for lead engagement, qualification, and appointment generation.
* Monitored team performance against daily, weekly, and monthly KPIs and business targets.
* Coached team members on calling techniques, customer engagement, lead qualification, and effective follow-up strategies.

* Maintained and monitored lead information and team activities through the CRM system.

Pre-Sales Associate
Aug 2020 - March 2021
* Engaged with prospective customers through inbound and outbound calls to understand their requirements and assess lead potential.
* Qualified leads based on customer needs, interest, and purchase intent.
* Generated and nurtured sales opportunities through structured follow-ups and customer engagement.
* Scheduled counselling/product demonstration sessions for qualified prospects.

• Executed daily bookkeeping, accounts payable and receivables, payroll, and monthly and annual statements to support financial accuracy and compliance.
• Prepared and analysed financial records to identify opportunities and risks, offering actionable solutions for business improvement.

* Co-managed poultry, dairy, rice and coconut farming operations with two business partners.
* Oversaw day-to-day farm activities, including production, livestock care, crop cultivation, and resource management.
* Coordinated farm workers and managed operational schedules.
* Handled procurement of feed, seeds, equipment, and other farm supplies.
* Managed sales and distribution of agricultural and dairy products.
* Monitored expenses, inventory, and overall farm operations.