Hari Prasad Yadagiri

• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.

• Infrastructure as a Service (IaaS) and Azure DevOps operations: responsible for creating, managing, and maintaining tools to support the conception, design, development, implementation, testing, and deployment of new software products.

• Managing infrastructure events and performance using Datadog and overseeing project repositories with Azure Repos.

• Performing deployments to various environments such as Development (Dev), Quality Assurance (QA), and Production.

• Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.

• Extensive work in deploying and migrating infrastructures from on-premises to the cloud.

• Proficient in setting up CI/CD pipelines in Azure DevOps to build and run Terraform jobs for creating infrastructure in Azure.

• Proficient in managing Docker containers, including creating and maintaining Docker images, managing containerized applications, and optimizing container performance.

• Skilled in deploying, managing, and scaling applications using Kubernetes, including creating Kubernetes clusters, managing resources with Kubernetes objects, and implementing best practices for security and performance.

• Experienced in setting up data pipelines using Azure Databricks and managing Data Factory and Data Lake Storage.

• Performed software installations and upgrades to UNIX or Windows operating systems.
• Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
• Ensured optimal server uptime, monitoring system health and performing routine maintenance.
• Configured and tested Windows Server operating systems with roles features.
• Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
• Maintained detailed documentation of network configurations, protocols, and procedures for efficient troubleshooting and information sharing among colleagues.

• Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
• Aligned IT solutions and deliverables with company strategic vision.
• Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
• Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
• Led a team of IT professionals to streamline processes, resulting in increased efficiency and productivity.

• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
• Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.