Hari Ram Kumar
Singapore
Summary
Global Leader who excels in driving growth through strategic development in Sales, Research, and Data Analytics. Innovative Artificial Intelligence expert possessing strong mathematical skills and detailed knowledge of machine learning evaluation metrics and best practices. Expertise in predictive analysis, data mining and computational statistics. With the skill in developing and executing business plans, maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader who motivates and build a team for a better tomorrow. O
Overview
22
22
years of professional experience
Work History
Managing Director
Global Insight Reports Hub
01.2023 - Current
- Secured partnerships with numerous entities across the United States, Europe, and the Asia-Pacific, offering a variety of market research reports and business intelligence solutions across various industries.
- Identified revenue pockets, increased sales by 30% through content promotion and digital marketing strategies by working closely with Marketing, Sales, and Research partners
- Secured multi-year contract with key partners in Q2 by fostering customer relationship and resolving key hurdles in their go to market approach
- Optimize the headcount plan based on the upcoming quarter's forecast, while enhancing the operating efficiency by 10-15% YOY
- Manage and work along with cross functional teams to better customer and partner experience basis the feedback received
- Identify and drive key projects to improve partner content promotion across various forums
- Provide key recommendations to publication partners driven through client feedback and key opinion leaders
- Built and developed the Marketing, Sales and support team from inception and align with business objectives
- Built the Organization structure, SOP and delivery process to ensure we fulfill partner SLA
- Mange the overall P&L and performance reporting for the business.
- Led change and transformation across business areas to deliver benefits and align company resources.
Global Head Risk Intelligence (Retention Accounts & Operations)
Supply Wisdom | Neo Group
01.2021 - 01.2023
- Engage with Key opinion leaders - CRO, CSO and Supplier risk management leaders to understand industry challenges to build our research products
- Enhanced solution offering across risk categories - Cyber risk, Operations risk, Compliance risk, Environmental Social Governance (ESG) risk, financial risk with 170+ risk metrics in line with UN sustainable goals
- Report out the team's current priorities and accomplishments
- Project Management: Identify the current gaps and propose recommendation basis the setbacks, escalations and feedback received on product and services offered
- Expedite automation opportunities with tech team
- Built Demand planning model focused on new business projection, pipeline, renewal business growth, dataset repurpose to improve margin per deal to 60%
- Manage Capacity utilization plan, Demand plan and Business continuity plan
- Manage People, Product and Process for Risk Intelligence strategic accounts & operations
- Represent business growth and delivery in MBR to COO and CEO.
Partner – Global Market Model and Intelligence
The Business Research Company
10.2018 - 12.2020
- Built Data Analytics platform providing market model and risk model
- Lead the start up in Product Strategies, Product development (Researchers, Analyst & Manager) and operations
- Implemented Go to Market plan, Account management plan, and operations plan
- Business Planning, Work force planning & Pricing strategy
- Manage Channel partners, Strategic alliances and P&L.
Regional Sales Director APAC
Global Data
01.2017 - 01.2018
- Commercial & Client management
- Lead Events, Conferences, Client meetings & value proposition
- Successfully built India & SEA sales team from startup to USD $4M+ revenue and scaled sales team from 4 to 16 members across Energy, Healthcare & GBI products line
- Achieved YOY growth 50% by Strategically approaching Key accounts and SMB accounts for New business and Retention business to position BI solutions & Consulting services
- Strategically signed global license deals with Healthcare and Energy Accounts
- Forecast sales budgets (bottom up), drive and track KPI & commercial metrics
- Coach, train and develop individuals for IDP, business continuity and scalability.
Sales Manager B2B & Ad- Sales
Monster.com
01.2007 - 01.2009
- Delivered 25-30% YOY growth within the assigned region
- Introduced key retention strategy basis the current market model
- Expanded Ad-sales opportunities across various geography by 100%
- Orchestrated sales promotion campaign to increase market share with big corporates
- Built CR team and fulfillment team to improve user experience
- Coach & training employees – Implemented individual training plan for employees development and guidance.
Manager – Sales
DELL technology
01.2006 - 01.2007
- Managed Small and Medium business team with BSDR and BSDT accounts delivering USD 2M+ revenue
- Implemented Auditing process on specifications which reduced refunds by 15% and improved margin per order by 10%
- Vendor Management (Intel, Microsoft, AMD) – Strategic selling to manage vendor expectations on product sales
- Manage Key metrics periodically – Revenue, AOV, Margin, CSAT, Shipping & Refunds
- Career Development and Coaching – Implemented plan to scale, retain employees(L1,L2,L3) and appropriate coaching to enhance selling skills.
Team Manager – Sales Operations
Allsec Technologies
01.2002 - 01.2006
- Managed 4 accounts/process delivering USD1.2M revenue - YoY
- Scaled GCS Metrics (HSBC process) from 10 seats to 110 seats in operations by enhancing process performance
- Client reporting – Process performance & Quality in accordance to the SLA
- Implemented lean process to improve productivity, quality standards and capacity utilization by reducing the HC cost by 10%
- Incorporated Individual development plan – performance & skill driven.
Education
PG AI for Leaders -
University of Texas At Austin & Great Lakes Institute
EPGBM (Global Business Management) - undefined
IIM Calcutta
B. Com (Accounts) - undefined
Madras University
Operations Analytics - undefined
University of Pennsylvania
Skills
Strategic Planning and Consulting - Business & Risk Intelligence, Market Insightsundefined
Network And Peer Group
- Executive Global Network (EGN) Singapore, June 2020 – present
- Thinkers 360 - Thought Leader Platform, Jan 2021- present
Timeline
Managing Director
Global Insight Reports Hub
01.2023 - Current
Global Head Risk Intelligence (Retention Accounts & Operations)
Supply Wisdom | Neo Group
01.2021 - 01.2023
Partner – Global Market Model and Intelligence
The Business Research Company
10.2018 - 12.2020
Regional Sales Director APAC
Global Data
01.2017 - 01.2018
Sales Manager B2B & Ad- Sales
Monster.com
01.2007 - 01.2009
Manager – Sales
DELL technology
01.2006 - 01.2007
Team Manager – Sales Operations
Allsec Technologies
01.2002 - 01.2006
PG AI for Leaders -
University of Texas At Austin & Great Lakes Institute
EPGBM (Global Business Management) - undefined
IIM Calcutta
B. Com (Accounts) - undefined
Madras University
Operations Analytics - undefined
University of Pennsylvania
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