Harischandra Prasad Nalamolu

• Working as Application Automation consultant with an Australia based banking client "ANZ IT Operations".

• Involved in deployment of containerized applications/microservices architectures.

• Supporting all additional projects and cloud users in activities around automated deployment of their applications into OCP

• Involved in creating windows application packages according to the banking client standards.

• Involved in delivering CI/CD pipeline build and deploy in project.

• Maintain and enhance automation to support setup and provisioning of new projects in OCP and OpenShift upgrades

• Develop and automate standard operating procedures around common failure scenarios.

• Play a significant role in establishing operational processes for a fast-growing distributed cloud platform.

• Used Slack for communication and notification of tasks status from Jenkin.

• Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.
• Promptly resolved technical issues for staff to minimize downtime.
• Assisted with deployment issues by clarifying user questions and identifying problems.
• Developed call-to-action plans to improve IT service effectiveness.

• Worked for Client "ANZ" as a Team leader with the team size 8.
• Assessed project milestones and team performance to keep staff on-task.
• Supervised architecture, design and implementation of company-wide platforms and applications.
• Installed system updates to address vulnerabilities and reduce security issues.
• Drove technical initiatives for large enterprise systems to align with long-term business strategies.
• Involved in multiple Application and automation Deployments with the Team members.

• As a Senior associate I worked for Client "ANZ" and performed multiple Implementation activities on Application servers (Prod & Non Prod environments).
• Managed customer relations through communication and helpful interactions.
• Worked varied hours to meet seasonal and business needs.
• Identified customer needs and wants to enhance customer experiences and boost sales.

• I worked under UNIX System Support team and delivered my support in shift system.
• Worked on Incident,Request & Change tickers with all levels of Priority (P1/P2/P3) within the SLA.
• Prepared VMs as per client requirements with multiple OS versions.
• Performed root cause analysis to provide resolutions for production issues.
• Collaborated with clients to determine need and devise appropriate software and hardware solutions.
• Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
• Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.

• Worked on multiple Atlassian tools like JIRA, Confluence & Bamboo.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Performed minor & major version Upgrades.
• Installed Nagios monitor tool for Prod servers and provided support.
• Strong knowledge on User/Group management & space management
• LVM creation and support
• Drove continuous improvement of IT governance processes.
• Orchestrated integration and communication of software upgrades.

• Worked for multiple clients in Hyderabad.
• Supported for User administration, Storgae admin.
• Performed booting issues for RHEL 5 & 6.
• Installed services like Samba, FTP, DNS, DHCP, SSH & HTTP.
• Analyzed client business processes to propose optimal software applications for unique requirements.
• Sound knowledge on LVM management.
• created software RAIDs.
• User password management.