Harish Bidarakoppa
Bangalore
Summary
7+ years of experience on APM Tools like Broadcom APM, Appdynamics, Datadog and SCOM. Implemented Datadog managed End to End and deployed agents on various land scape technologies. Worked as Broadcom APM, Appdynamics administrator. Working as Datadog Administrator Worked on linix, Windows and AIX to install Agents. Implemented Datadog on different cloud technologies like AWS, Azure Worked on Datadog APM end to End implementation. Worked on migrating Broadcom APM to Appdynamics Worked on migrating Broadcom APM to Datadog Worked on P1 and P2 issues using Broadcom APM and datadog APM Worked on log monitoring tool like splunk Worked on Network monitoring tool like SCOM. Had good datadog APM implementation experience.
Overview
8
8
years of professional experience
Work History
Monitoring Tools Administrator
TescoBank
Bangalore
03.2016 - Current
- Implemented Datadog managed End-to-End.
- Configured Datadog synthetic monitoring to capture journey health and performance.
- Created tags, Alerting profiles, and custom metrics in Datadog.
- Integrate Datadog with ServiceNow, Jira, and Microsoft Teams.
- Instrumented Datadog with AWS EC2, Lambda applications.
- Worked on p1 and p2 issues using Datadog, identified bottleneck issues.
- Created reports and dashboards based on the application team's requirements.
- Worked on setting up Datadog RUM.
- Written queries in Datadog RUM to pull user experience data, Dog.
- Instrumented Datadog monitoring on deploying different types of Agents.
- Standardized knowledge base of on-call support documentation for immediate teams.
- Utilized problem-solving techniques to determine root causes of all severity P1 and P2 problem tickets.
- Maintained response times to support business continuity.
- Coached and mentored new and existing employees on business process and technical concepts.
- Provide technical Condition Monitoring support for all customer queries.
- Provide engineering and technical input to all Condition Monitoring System installations.
- Assist in implementing scalable monitoring and logging architecture and systems.
- Working knowledge of ITIL process and supporting procedures.
- Provide a robust service for monitoring products deploying onto the platform.
- Utilize this service to validate all expected KPIs, events, alerts, actions, documentation, and trend analysis graphs are fit for purpose for the product and infrastructure.
- Work with development and operations teams to ensure alert thresholds are fit for purpose and do not generate false positives or spam alerts/events.
Education
Bachelor of Engineering -
Atria institute of engineering college
01.2015
Diploma - Computer Science
Bapuji Polytechnic
Davangere, Karnataka01.2011
Skills
- Application Performance And Functionality
- Server Technologies (Windows, Linux, Unix)
- Cloud Technologies (AWS, Azure)
- APM Tools (Broadcom APM, Appdynamics, Datadog, SCOM)
- Familiarity with Splunk, Jira, ServiceNow, Confluence
- Teamwork/Collaboration
- Self-motivated
- Rapport and relationship building
- Organization and Time Management
Accomplishments
- Received "Best Team Award" in 2016
- Received Value award for Broadcom APM support work
Languages
Kannada
First Language
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Timeline
Monitoring Tools Administrator
TescoBank
03.2016 - Current
Bachelor of Engineering -
Atria institute of engineering college
Diploma - Computer Science
Bapuji Polytechnic
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