HARISH B.M
Bangalore
Summary
Strategic supply chain professional with 20 years of experience in supply and inventory planning. Led multi-million-dollar improvement projects across North America and Latin America, driving operational efficiency and stakeholder satisfaction. Skilled in pre-sales solution design and implementation, delivering tailored solutions that address client needs. Experienced in data analysis and visualization, focusing on risk mitigation and effective project delivery.
Overview
20
20
years of professional experience
Work History
Program Manager
Blue Yonder
04.2023 - Current
- Spearheaded pre-sales and solutioning efforts, encompassing solution design presentations, industry-specific workflow design, and successful Implementation.
- Drove alignment of proposed solutions with sales pipeline objectives, providing dedicated executive sales support to maximize win rates.
- Led pre-sales activities and provided expert solution consulting to clients, focusing on understanding client needs, developing tailored solutions, and presenting compelling proposals that aligned with their business objectives.
- Developed and maintained a deep understanding of industry best practices, leveraging this expertise to tailor solutions to individual client needs and drive adoption.
- Collaborated with PD and PMG teams to design and implement industry-specific workflows for demo cycles, enhancing client engagement.
- Engaged with Solution Advisory team and clients during discovery calls to gather insights, informing tailored solution development.
- Developed and maintained impactful solution demonstrations for pre-sales activities, effectively addressing client needs in competitive sales cycles.
- Formulating the customer supply chain model to showcase the demo in JDA applications.
- Developed tailored proof of concepts to showcase product capabilities for specific customer requirements.
Sr Project Manager
Blue Yonder
04.2022 - 03.2023
- Successfully managed a diverse portfolio of manufacturing supply chain projects and pre-sales initiatives within the NA and LatAm region, consistently exceeding expectations and delivering impactful solutions that optimized operations and drove business growth.
- Led and mentored global cross-functional teams, effectively driving multi-million-dollar capital improvement projects focused on optimizing operations and supply chain management through the utilization of cutting-edge industry tools.
- Cultivated strong relationships with key senior executives, aligning project initiatives with strategic business goals to enhance project outcomes.
- Managed a diverse portfolio of manufacturing supply chain projects in NA and LatAm, ensuring timely delivery of pre-sales deliverables.
- Implemented comprehensive monitoring systems to track project risks and resource allocation, employing contingency plans to ensure on-time, quality project delivery.
Project Manager
Blue Yonder
04.2021 - 03.2022
- Successfully delivered impactful product demonstrations and presentations to key stakeholders and executive leadership, effectively communicating complex technical concepts and influencing decision-making processes.
- Oversaw diverse portfolio of global manufacturing supply chain projects, ensuring adherence to SLAs for demo cycles.
- Managed team testing workflows for new versions of Blueyonder Solutions, ensuring quality and functionality.
- Supported multiple demo cycles by collaborating with the Pre-Sales team to design use cases.
- Collaborated with PD/PMG to enhance new feature functions and conducted internal training for Pre Sales team on latest software versions.
Sr Pre Sales Architect
JDA Software
01.2019 - 03.2021
- Executed strategic pre-sales activities and provided solution consulting, leading team in revenue generation.
- Provided strategic pre-sales support to sales teams, conducting comprehensive needs analyses, facilitating data reviews, and developing tailored product demonstrations that resonated with potential clients and drove sales conversions.
- Played a key role in driving the successful execution of Proof of Concept (POC) projects, encompassing all phases from requirements gathering and solution design to client training and final delivery.
- Managed portfolio of process improvement projects, leading design, development, and implementation of innovative solutions to streamline operations.
- Facilitated educational programs for BlueYonder partners, improving product knowledge and engagement.
- Successfully mentored and coached team members, fostering professional growth, developing technical expertise, and promoting a culture of collaboration and excellence within the team.
Business Consultant
Tata Consultancy Services
06.2016 - 12.2018
- Requirement gathering for the JDA ESP in IBP pilot project.
- Led the system integration testing (SIT) phase for ABB stakeholders to ensure project requirements were met.
- Work with ABB during the UAT phase to resolve all the queries based on the design.
- Prepared solution design document to outline project specifications.
- Demonstrate the JDA ESP project design during workshop.
- Work with the development team for completing the custom logic to support the client’s requirement.
- Collaborated with operations team post go-live to analyze input data in staging tables for accuracy.
- Analyze the supply plan.
- Assisted in debugging client-reported issues to ensure timely resolution.
- Work with the JDA support team to resolve the product defects.
Pre Sales Support Architect
JDA Software
04.2015 - 06.2016
- Created and delivered compelling solution demonstrations for Pre-Sales activities, enhancing competitive positioning.
- Developed tailored proof of concepts to address specific customer needs and showcase solution capabilities.
- Formulated customer supply chain models to showcase JDA applications during solution demonstrations.
- Understands how JDA solutions can be configured to better facilitate client business processes.
- Work with solution advisors to create the standard workflows.
- Met deadlines for all assigned tasks.
- Provide Project Manager with precise and timely updates of ongoing activities and accomplishments.
Support Team Lead
Aptean (Formerly called as CDC Software)
12.2008 - 04.2015
- Achieved 100% customer satisfaction through effective problem resolution.
- Provided high-level customer support to resolve critical business issues related to ERP software, enhancing client satisfaction.
- Resolved and closed the highest number of support tickets in the team, contributing to overall team efficiency.
- Collaborated with Product Development to ensure timely resolution of client-reported bugs, maintaining adherence to agreed SLAs.
- Analyzed issues, replicated problems, and troubleshot ERP application errors.
- Suggesting the most accurate and reliable workaround method to counter the bug until the development team corrects the code.
- Managed advanced planning and scheduling in supply chain management modules.
- Provided support for ERP modules like Inventory control, Sales Order Processing, Purchase Order Processing, Process Planning.
- Supporting the Implementation team and services team regarding the functional issues during the GO-LIVE process.
Analyst
Honeywell Technologies Solutions Lab
05.2008 - 12.2008
- Streamlined supplier selection process for indirect sourcing, enhancing overall efficiency.
- Extracted data from database to prepare weekly metrics for buyers, including Past Due report and Critical Release report, ensuring alignment with procurement planning.
Process Specialist
Genpact
05.2006 - 03.2008
- Coordinated production planning to meet shipment deadlines for kits to customers.
- Expedited order fulfillment by collaborating with buyers and material managers to secure timely availability of parts.
- Maintained accurate bill of materials (BOM) for kits in Oracle ERP system to facilitate production planning.
- Load and Maintain the BOM for kits in Oracle ERP System.
Purchase Engineer
GE India Industrials
10.2005 - 05.2006
- Procured materials through strategic planning to ensure continuous production and maintain controlled inventory levels.
- Executed purchasing activities within Oracle ERP System to streamline procurement processes.
- Placed purchase orders on time based on system lead times, sourcing from approved vendor list to ensure timely material availability.
- Was handling the procurement process MCB, with a range of over 500 components, which includes moldings, press and turned parts, fasteners, packing materials based on production schedule.
- Coordinated with subcontractors to secure timely sub-assemblies for production.
- Issued WIP job for sub-assemblies assembled by subcontractors.
Education
Post-Graduation Diploma - Supply Chain Management
Symbiosis Centre For Distance Learning
09-2012
BE - Mechnical Engineering
Visveswaraiah Technological University
Belagum06-2005
Skills
- Project Leadership & Management
- Stakeholder Management & Communication
- Solution Design & Implementation
- Process Improvement & Optimization
- Process optimization
Personal Information
- Passport Number: Z5879342
- Date of Birth: 03/06/82
Timeline
Program Manager
Blue Yonder
04.2023 - Current
Sr Project Manager
Blue Yonder
04.2022 - 03.2023
Project Manager
Blue Yonder
04.2021 - 03.2022
Sr Pre Sales Architect
JDA Software
01.2019 - 03.2021
Business Consultant
Tata Consultancy Services
06.2016 - 12.2018
Pre Sales Support Architect
JDA Software
04.2015 - 06.2016
Support Team Lead
Aptean (Formerly called as CDC Software)
12.2008 - 04.2015
Analyst
Honeywell Technologies Solutions Lab
05.2008 - 12.2008
Process Specialist
Genpact
05.2006 - 03.2008
Purchase Engineer
GE India Industrials
10.2005 - 05.2006
Post-Graduation Diploma - Supply Chain Management
Symbiosis Centre For Distance Learning
BE - Mechnical Engineering
Visveswaraiah Technological University