A results-oriented QA Engineer with 5.6 years of experience, including a strong foundation established at Cybage, demonstrates expertise in developing and implementing thorough testing protocols to enhance product reliability and efficiency. Proficient in both automated and manual testing techniques, with a dedicated focus on identifying defects and ensuring adherence to stringent quality standards. Committed to fostering collaborative relationships with development teams to facilitate seamless, effective software releases. Proven contributions to the reduction of error rates and the improvement of user satisfaction through the application of comprehensive testing strategies, and a dedication to continuous improvement.
Client Name: Google
Grounded in Google's two decades of innovation, Grow with Google offers training, tools, and resources, empowering individuals and businesses to thrive. It provides Google Career Certificates in high-demand fields (some with AI integration), AI training courses, and diverse courses on Skillshop. Businesses gain access to tools like Google Business Profile and Analytics, plus workshops. For career growth, resources like the AI-powered "Career Dreamer," and interview prep are available. Grow with Google also partners with nonprofits to expand workforce readiness, aiming to ensure broad access to digital skills, and economic opportunity.
Roles and Responsibilities.
Client Name: Elsy
Elsy enhances the efficiency of client campaigns and budget allocation through the utilization of the application; it streamlines the product campaigning processes by effectively managing client campaigns, monitoring allocated budgets, and also supports clients in optimizing the workflows, resulting in increased productivity and improved client satisfaction.
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Client Name : Cox Automotive
The ServiceNow HR transformation encompasses the management of Service Desk ticketing requests, specifically addressing inbound actions, service requests, change requests, catalog item modifications, notifications, and email configurations. A key focus is Continual Service Improvement, emphasizing the alignment and realignment of services, processes, and functions to adapt to evolving business requirements. Service request fulfillment leverages standard changes, utilizes the Automated Test Framework (ATF), and has automated frequently accessed service catalog items to enhance efficiency and user experience.
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