Harish D

Greettechnologies PVT LTD: Team Leader Roles and responsibilities: Managed delivery of customer and employee satisfaction and achieved scorecard and client goals. Supervised Call Center administrative processes and procedures Monitored calls and metrics, provided feedback, coaching, and reporting on data. Audited, coached, and trained Customer Service Representatives. Provided feedback and documented accordingly including annual performance reviews. Participated in the recruiting and interviewing process. Lead a team of employees and managed assets under their control. Monitored and provided feedback and coaching of team members per the quality standards. Motivate and coach the team members, having effective back-up plan in place. Reviewing individual performance and having monthly one to one and address issues and concerns in a documented fashion and involve higher management and HR whenever required along with fiscal performance cycles for all team members Ensuring smooth running of business and interact with various other teams and address any issues or escalations and taking it to resolution

Montej Creation: Team Leader Roles and responsibilities: Managed payroll for all associates Managed a staff of 4 employees Managed several projects and provided guidance to the team on all aspects on billing Maintained excel spreadsheet and database for tracking of payments received and processed Provided performance reviews, provided feedback and documented appropriately Motivate and coach the team members, having effective back-up plan in place Encouraging team member to work with a positive mindset Under my Team employee who can also work independently. Effective at new hires to accomplish business goals Lead a team of employees and managed assets under their control.

Ather Energy PVT LTD: Fleet Manager/Quality Coordinator /Finance SPOC Roles and responsibilities: Deciding on the purchase of Benchmark vehicles Selling off and disposing of old and non-functional vehicles Overseeing maintenance work in mechanical shops Checking vehicles to ensure the safety of drivers Documented vehicle maintenance dates and details of repairs or upgrades performed. Making sure licenses are up to date, and optimizing fuel and maintenance costs. Maintaining Trade license Certificate are up to date Prepared weekly and monthly floor plan reports. For the purpose of testing instruments and ensuring their calibration up to date (As Quality Coordinator) Keeping track of the due date for all instrument service up to date (As Quality Coordinator) Allocating financial budgets to all teams based on their requests to buy instruments for testing (Finance SPOC) Raising a purchase request for buying new instruments and submitting a tax invoice in our financé portal Assisting all members of our team in dealing with finance-related issues.

• Date of Birth: 07/04/1987
• Gender: Male
• Nationality: India
• Marital Status: Married